Director, Business Relationship Management — Commercial, Digital, Data & AI
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Job Location:
Arlesheim - Switzerland
Monthly Salary:
Not Disclosed
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
JOB DESCRIPTION:
About the opportunity
The Director Business Relationship Management (BRM) Commercial Digital Data & AI serves as the senior technology partner to global Commercial Marketing and Commercial Excellence leadership. The role is accountable for shaping and guiding the digital data and AI capability agenda that enables sustainable growth modern omnichannel engagement and operational effectiveness across global markets.
Operating without direct reports the role is highly influential and succeeds through strong executive relationships strategic advisory capability and orchestration across BTS regional IT teams and senior business leaders (DVP and DVP-1 levels). The Director translates business strategy into integrated value-driven technology portfolios while ensuring enterprise alignment governance compliance and adoption.
Regional coverage: Global
Travel: up to 30%
Key Responsibilities
Strategic Partnership & Advisory
- Act as the senior technology digital data and AI advisor to global Commercial and Marketing leadership.
- Translate business strategy into integrated digital data and AI roadmaps and initiatives.
- Represent Commercial priorities and needs in enterprise technology and investment forums.
Portfolio Governance & Investment Stewardship
- Lead demand shaping prioritization and portfolio governance for Commercial initiatives.
- Ensure financial transparency benefits realization and value tracking across the portfolio.
Enterprise Execution Orchestration
- Coordinate delivery execution across BTS regional IT teams and external partners.
- Resolve cross-regional dependencies and drive acceleration of execution and adoption.
Commercial Digital & AI Enablement
- Advance omnichannel engagement and data-driven decision-making capabilities.
- Embed analytics- and AI-enabled use cases into Commercial operations and processes.
Governance Risk & Compliance
- Ensure adherence to enterprise standards and policies related to data privacy cybersecurity regulatory compliance and responsible AI use.
Enterprise Influence & Collaboration
- Influence senior leaders through credibility strategic insight and executive presence.
- Collaborate closely with BRM peers and enterprise stakeholders to ensure alignment and reuse.
Decisions Accountable For
- Global prioritization of Commercial IT demand.
- Endorsement of functional templates standards and platform adoption decisions.
Decisions to Influence / Propose
- Enterprise digital data and AI strategy.
- Platform architecture direction.
- Evolution of governance frameworks and operating models.
Leadership Competencies
- Strategic Influence and Executive Presence
- Enterprise Thinking and Global Perspective
- Value and Financial Acumen
- Innovation with Governance Discipline
- Change Leadership and Stakeholder Engagement
Key Interfaces
Internal: Commercial and Marketing executives; Commercial Excellence; Data & AI; Solution Delivery; Architecture/CTO; PMO; Security & Compliance; Operations/Services; BRM peers; Regional IT.
External: Strategic technology vendors platform providers and implementation partners.
Qualifications
Required
- Extensive experience in IT digital data or analytics leadership within large multinational and regulated environments.
- Demonstrated ability to influence senior leaders without direct authority.
- Strong portfolio program and vendor management experience.
- Solid understanding of data privacy cybersecurity and regulatory requirements.
Preferred
- Experience with omnichannel platforms commercial systems analytics or AI-enabled solutions.
- MBA or equivalent executive-level experience.
Join Abbott Today - Do Work That Matters
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
JOB FAMILY:
IT Business Relationship Management
DIVISION:
BTS Business Technology Services
LOCATION:
Switzerland > Allschwil : H-127
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes 25 % of the Time
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable
Required Experience:
Director
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more
