Network Technician

Position Title:

Job Description:

POSITION SUMMARY

Responsible for the installation configuration maintenance and monitoring of network infrastructure hardware and software. Provides complex high level technical support for computer and network support and end-users network-based applications.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1. Install configure and monitor network infrastructure including switches routers servers and cabling systems.
2. Develop and enforce standards for computer and network cabling wireless systems and infrastructure design.
3. Provide recommendations on policies procedures equipment and long-term goals for network operations.
4. Survey and determine wire paths needed for network connectivity.
5. Install troubleshoot and maintain UPS hardware to ensure power reliability.
6. Install troubleshoot and maintain patch panels network cables telephony and network equipment.
7. Configure and support wireless access points across campus locations.
8. Terminate activate and test cabling to ensure professional installation and reliable connectivity.
9. Support LAN and WAN links between buildings and to remote campus locations including leased lines.
10. Collaborate with internal and external clients to maintain strong working relationships.
11. Provide third level technical support for Technical Support Services and other college departments.
12. Handle fixed assets and equipment inventory including purchases transfers and reconciliations.
13. Perform professional network and other low volage wiring for offices labs and relocations ensuring neat installations with wall plates molding and pipe.
14. Plan and execute network cabling including path surveys cable runs terminations and activation through servers switches and IDF systems.
15. Assist with server rack builds and hardware component installations/removals.
16. Contribute to departmental and institutional goals through active participation.
17. Perform other related duties as assigned.

MINIMUM QUALIFICATIONS
1. Bachelors degree in computer science or closely related lieu of Bachelors degree minimum of Associate degree and two (2) years of experience in system administration or networks may be substituted.
2. Minimum of two (2) years telecom/network experience.
3. Experience with IP routing computing services Infrastructure as a Service (IaaS) Platform as a Service (PaaS) virtual networks cloud services network design and implementation.
4. Strong understanding and experiences with LAN and WAN fundamentals and related protocols is essential.
5. Ability to work on several projects simultaneously.
6. Ability to work independently.
7. Computer experience with databases MS Office client/server technology.
8. Effective customer service skills.
9. Ability to establish and maintain cooperative and effective working relationships with other members of the college and community displaying cultural competence as well as emotional intelligence.
10. Demonstrated commitment to the colleges core values of respect and inclusion sustainability integrity collaboration humor and well-being innovation and quality.

PREFERRED QUALIFICATIONS
1. Bachelors or Associate degree in a related technical discipline
2. Microsoft Cisco or equivalent networking certification.
3. Cisco Microsoft or related experience.
4. Three (3) plus years of experience in computer networking.
5. Experience in managing systems that requires high security clearance.
6. English and Spanish verbal and written communication proficiency.
7. Demonstrated multicultural competence.

PHYSICAL DEMANDS
1. Normal office physical demands.
2. The employee is frequently required to stand walk bend use hands to finger handle feel reach with hands and arms climb ladders or balance stoop kneel crouch or crawl see and hear push/pull equipment and supplies.
3. Ability to lift carry stack and maneuver objects or equipment on a regular basis with a maximum weight of 50 lbs. is required
4. Vision requirements include close and distance vision and ability to adjust focus.
5. Ability to work from a ladder or power lift above ground to a height of 30 feet.
6. Be willing and able to go up in an open lift to heights of approximately 30 feet.
7. Ability to travel between campus locations and to and from community events.
8. Occasional travel for training/conferences is possible both in state and nationally.

WORKING CONDITIONS
1. Duties are performed indoors in the usual office and/or outdoor environment.
2. Display knowledge of safe operation of equipment while maintaining the level of safety required and exhibited by JJC IDOL and OSHA requirements.
3. Availability for rotating schedule with other staff for coverage.

BENEFITS

Click on the link for information about JJCs Benefits: Technical Office Support Staff Council (TOSSC)-AFT Local 604

Internal candidates must adhere to the terms of employment regarding length of time in current position as outlined in their union contract.

Full Time/Part Time:

Union (If Applicable):

Scheduled Hours: