Marketplace Content Assistant Amazon

What is the role

This role supports the day-to-day management of the Amazon marketplace for brands sold across major UK and international platforms including Amazon ASOS Next and Zalando. It focuses on online trading identifying product trends creating high-converting product listings launching new products and optimising marketplace content.

What you will do

• Working alongside Marketplace Manager on the current Amazon locations UK US IE DE and FR.
• Manage Amazon Listings to ensure accurate engaging product information (descriptions title imagery keywords size guides)
• Resolve search suppressed and inactive listings to improve product parity
• Improve listing visibility through use of the listing quality dashboard
• Raise and manage support cases with the integrator and seller support following through to resolution.
• Continuously manage and optimise our 6 Amazon Brand Stores
• Create engaging Premium A content for all listings on a generic brand level and at product level for best-sellers
• Resolve any customer or listings issues alongside the customer service team/Amazon support team and suggest changes to ways of working to reduce customer issues
• Ensure Account Health is always healthy with no risk of failing any SLAs or deactivation
• Set up promotions and deals in line with the marketing calendar outlined by the Marketplace Manager.
• Stay up to date with Amazon guidelines and policies to ensure we are consistently compliant on the marketplace
• Research competitor activity to make sure we are producing best in class optimised data
• Regularly check the customer journey for our products to ensure best in class customer satisfaction is achieved
• Support all wider marketplace activities and new initiatives to optimise content and increase brand visibility and sales performance when required.

What you will bring

• Excellent attention to detail
• Proactive and eager to learn
• Positive collaborative team player and ability to work independently
• A flexible and supportive team player
• Positive energy and enthusiasm to succeed
• Ability to adapt to frequent change and a fast-moving retail environment
• Strong problem-solving mindset
• Good communication skills friendly style

Requirements:

• Experience with Amazon Seller Central 3P
• An understanding of Amazon SEO and listing optimisation
• Excellent English writing and communication skills
• A-Level or equivalent qualification in Business/Marketing
• Intermediate level of Excel is essential (lookups formulas etc)
• Ability to manage multiple priorities and deadlines

Desirable but not required:

• Knowledge of PPC advertising
• Experience working with large product catalogues and data sets
• Graphic design experience (for A and Brand Stores)
• Previous experience working with integrators and facilitators such as Rithum would be advantageous.

Yours Clothing is a retailer that provides the best value on the UK high street and internet for curvy customers. Along with our big and tall menswear brand BadRhino our Long Tall Sally brand and our most recent addition PixieGirl Petites the business is growing at pace to cater for non-standard sizes on the high street and online.

Our continued success comes from our entrepreneurial thinking and listening to our customers to deliver fashion products at the right price. Our environment is fast paced ever evolving and full of excitement. Yours Clothing continues to expand and become the number one plus size fashion retailer in the UK whilst continuing to develop our brands into new and exciting niche markets both in the UK and further afield.

Find out more about us here.