Assistant Hospitality Manager Beringer

Boldly Cultivating ()

About Us

Treasury Wine Estates (TWE) is one of the worlds largest wine companies and we are proud of our portfolio of brands that have tremendous heritage rich quality and a reputation for excellence across the TWE we are led everyday by our purpose Boldly Cultivating. We are boldly cultivating value through our brands wine people & environment for enriched and joyful communities.

At TWE we cultivate our teams to be their very best. And in turn our people push us to make bigger and bolder decisions. Our focus on Boldly Cultivating unites us as a global team and fuels our vision to become the worlds most desirable luxury wine company known for the experiences we create for our consumers customers partners suppliers and our people.

To learn more about our purpose and our renowned portfolio of global brands clickhere.

About Beringer

The epitome of a modern classic Beringer has been Napa Valleys benchmark producer since its establishment in 1876. Beringer crafts classic wines from Napas finest appellations and Beringers exceptional collection of vineyards. Beringer is not just a name on a bottle. It is an authentic brand filled with the spirit of American optimism. Its consistent trusted and respected. Its forward-looking but also extremely proud of its past. The historic estate in St. Helena offers a tradition of hospitality that defines the Napa Valley.

About the Role

The Assistant Hospitality Manager plays a frontline leadership role in delivering exceptional high-volume hightouch guest experiences across Beringers entry-level tasting room space gift shop and tours. This role is responsible for driving growth across core tasting room business tour experiences and international programs with a strong focus on the Knights Valley portfolios. You will lead and coach a large hospitality team partner crossfunctionally to deliver seamless endtoend experiences and serve as a visible presence on the floor setting service sales and brand standards while meeting key financial and growth objectives.

Responsibilities:

• Manage and drive growth of the entry-level tasting room historic caves and gift shop delivering elevated service with a focus on Knights Valley portfolio
• Manage and grow tour experiences ensuring offerings align with guest demand brand positioning and revenue goals
• Lead the development and expansion of the Knights Valley Program
• Partner with Trade teams domestic and international to host and accommodateconsumers and partners
• Oversee daily operations as Manager on Duty including staffing scheduling cash handling and service execution
• Drive the culture established in our hospitality academy to lead train and coach a large hospitality team to achieve sales wine club and guest experience targets
• Monitor service delivery to ensure luxurylevel consistency across tastings tours and retail interactions
• Drive sales performance wine club conversion and average order value while managing labor inventory and cost controls
• Resolve guest service and operational issues in real time maintaining a calm professional presence
• Collaborate with Marketing Events and Central Operations to execute programming promotions and experiences

About You:

• You have strong hospitality leadership experience in a fastpaced guestfacing environment
• You are energized by driving sales growth while delivering exceptional guest experiences
• You are comfortable leading training and motivating large teams to high performance standards
• You bring strong operational discipline including scheduling cash handling and inventory management
• You communicate clearly and confidently with guests team members and crossfunctional partners
• You value accuracy consistency and brand integrity in service and wine education
• You are adaptable resilient and calm under pressure during highvolume periods
• You are open to working weekends holidays and a flexible schedule
• You have an interest in international guests and crosscultural hospitality experiences

Why youll love it here:

• Our culture is built on bringing our whole selves being courageous and delivering together its our DNA and the heart of who we are at TWE.
• We prioritize your growth with access to global career opportunities and structured programs designed to support your health wellbeing and careerdevelopment.
• Enjoy the worlds most desirable wines through our generous employee product allowance
• Competitive benefits package including: Medical Dental and Vision Paid Time Off (vacation sick time and holidays) 401K with company match and much more!
• Plus youll get an extra day off each year with your TWEforME Day a day to spend however you choose!

We offer a range of great benefits such as flexibility rewards and discounts and health and wellbeing initiatives. To find out more click here.

It takes all varietals!

At TWE we proudly celebrate diversity and are committed to being an equal opportunity employer. Our goal is to build a workforce that reflects the diversity of the consumers who enjoy our products.

All qualified applicants will be considered for employment regardless of age race color religion sexual orientation gender identity national origin or disability. If you require any assistance to be included in our process please contact quoting the job title and reference number.

Apply Today!

We do move quickly at TWE and continually review applications so if you dont want to miss out please apply today!

Pay Transparency Disclosure: The base pay range offered for this position is $69000 to $80500 per year and other benefits. These figures represent what we reasonably expect to pay for this position but the actual compensation offered will depend upon numerous job-related factors including but not limited to candidate qualifications skills experience education location and alignment with market data. Treasury reserves the right to modify the range in the future.