Regional Director of Operations

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve peoples quality of life by relieving the painful yet highly treatable symptoms of vein diseasesuch as varicose veins and heavy aching legs.

With over 60 clinics across 7 states and still growingwere building the future of vein caredelivering compassionate results-driven care in a modern patient-first environment.

We proudly maintain a Net Promoter Score (NPS) of 93 the highest patient satisfaction in the industry.

As a Region Director reporting to the Vice President of Operations you will oversee operations for a group of 10 Metro Vein Centers offices in TX and AZ. You will play a critical role spearheading growth process innovation people management and full profit and loss responsibility. To be considered you must live in one of the following TX based markets: Austin Houston or San Antonio.

Metro Vein Centers is a fast growing organization. You will play a critical role in expanding our footprint opening new offices and supporting the training of new team members. Our internal teams are growing as well. You will collaborate directly with leaders across the organization in different departments.

• Build a high performing team of Office Managers coaching them on a regular basis to execute basic day to day operations and impact performance of their office and your region.
• Identify and develop talent at all levels through hands-on coaching and mentoring to retain and promoteas well as recruittop talent as we continue to grow.
• In collaboration with office managers and human resources you will evaluate staffing needs ensure effective hiring and onboarding experiences for new team members
• Work directly with physicians and individual clinic leaders to build a culture of trust and accountabilitypartnering to refine clinical workflows KPIs and protocols with an emphasis on improving clinical care operational rigor individual clinic revenue growth as well as overall employee communication engagement and retention.
• Own the clinic operations P&L. Work closely with the VP of Operations to set performance goals
• Actively own develop implement and support a data-driven standardized operating strategy across all existing and new clinics.
• Set goals and drive to achieve operational KPI targets. Establish a culture of accountability with physicians and clinical staff to influence performance improvement.
• Regular travel (75% of the week) to various clinics to support operations on a regular basis. This travel may require flights and/or overnight accommodations
• Collaborate with partners across the organization including executive leadership on important project management initiative launches and various communications.

Skills & Experience:

• Bachelors degree preferred
• 5 years of relevant operations leadership experience preferably multi-site in a provider-based healthcare organization. Proven success in managing a multi-site brick & mortar services environment strongly preferred. Excellent leadership and interpersonal skills (equal parts IQ and EQ)great listener impactful communicator quick learner servant leader and motivating team champion with strong prior cross-functional team and project management experience in service of a healthcare operations team.
• Commitment to ongoing learning and professional development for yourself and your team
• Ability to thrive in a company that will challenge you to Get Stuff Done
• Obsessively results- and data-driven with a metrics-focused approach to scaling operations and driving performance in a high-growth clinical care business.
  Self-starting proactive leadership stylewith a track record of initiating translating communicating and driving to define and achieve ambitious results
• Equal parts dreamer and doer. Innovative strategic thinker with an enthusiasm for hands-on execution both independently and in collaboration.
  Passion for and/or interest in innovative healthcare wellness industry disruption multicultural markets; preference for experience with companies with physical operations/footprints and/or insurance-based revenue models.
• Bilingual (English/Spanish) a plus.
• Must live in Austin Houston or San Antonio Texas.

Benefits to Support Your Wellbeing & Lifestyle

Full-time team members at Metro Vein Centers are eligible for:

• Medical Dental and Vision Insurance
• 401(k)
• Paid Time Off (PTO) Paid Company Holidays
• Company-Paid Life Insurance
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)
• Career Growth & Development Opportunities

Compensation

• $120000 - $160000k

Schedule

• Monday - Friday
• Travel to clinics throughout the Houston Austin and or San Antonio daily
• Travel to AZ clinics quarterly

The Metro Vein Centers Difference

Healthy legs. Happier lives.
At Metro Vein Centers we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable empowering and connected to overall well-being. From the first conversation to the final follow-up every patient interaction reflects our commitment to compassion expertise and trust.

A team united by purpose.
Our values guide everything we do:

• Patients First Always Every interaction should make our patients feel valued heard and cared for.
• Stronger Together Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
• A Can-Do Spirit We meet every challenge with positivity flexibility and problem-solving energy.
• Results That Make a Difference Were driven to improve lives through meaningful measurable outcomes.
• Commitment to Growth We invest in our people fostering advancement and professional development at every level.

Metro Vein Centers is an Equal Opportunity Employer.
Were committed to creating a workplace where everyone feels seen heard and supported. We do not discriminate based on race color religion sex national origin age disability genetics gender identity or expression sexual orientation veteran status or any other protected status in accordance with applicable federal state and local laws. This policy applies to all aspects of employment including recruitment hiring promotion compensation benefits and termination.

Legal & Compliance Notice:
Metro Vein Centers complies with all applicable federal state and local employment laws including those related to nondiscrimination equal opportunity and pay transparency. Where specific disclosures or postings are required by law we provide this information as part of our hiring process or upon request.

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