Clinical Quality Manager

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve peoples quality of life by relieving the painful yet highly treatable symptoms of vein diseasesuch as varicose veins and heavy aching legs.

With over 60 clinics across 7 states and still growingwere building the future of vein caredelivering compassionate results-driven care in a modern patient-first environment.

We proudly maintain a Net Promoter Score (NPS) of 93 the highest patient satisfaction in the industry.

Metro Vein Centers (MVC) is seeking a Clinical Quality Manager to spearhead the growth and optimization of our national clinical performance. Reporting to the Director of Clinical Documentation & Coding this remote leader will serve as the technical expert for clinical quality value-based care and clinical documentation improvement initiatives. You will be responsible for bridging the gap between clinical data and operational excellence ensuring MVC maximizes its quality scores and reimbursement potential through rigorous analysis and change management.

What You Will Do

• Clinical Auditing: Conduct deep-dive reviews of current documentation and workflows within the electronic health record (EHR) to identify gaps in quality and compliance.
• Provider Education: Assist with clinical documentation training and feedback sessions for providers to ensure evidence-based standards documentation and coding accuracy requirements are met.
• Quality Performance Monitoring: Identify all qualifying opportunities and Develop Implement and Monitor MVCs pay for performance/value-based incentive programs to ensure alignment with specific payer contracts.
• Data Reporting: Develop and analyze new and existing data reports to communicate performance trends and red flags to leadership teams.
• Process Engineering: Identify opportunities for automation and software enhancements to streamline quality reporting and documentation auditing & coding workflows as the practice grows.
• Clinical Quality Leader: Establish a unified clinical roadmap that aligns national clinical guidance with regulatory & payer requirements and organizational strategy. Ensures clinical operations are within regulation and meet the highest level of quality.
• Stakeholder Liaison: Build partnerships across IT Credentialing and Clinical Operations to ensure clinical guidance meets both business and patient needs.

Minimum Qualifications

• Expertise: In-depth knowledge and experience with Healthcare Effectiveness Data and Information Sets (HEDIS) CMS Quality Payment Programs (QPP) Advanced Alternative Payment Models (APM) Merit-based Payment Systems (MIPS) and payer specific Quality Initiative Value-Based Reimbursement programs.
• Technical Literacy: Ability to navigate Electronic Medical Records (EMR) data reporting (Tableau) and Google Sheets/Microsoft Office systems efficiently.
• Experience: 5 years of physician revenue cycle experience with a focus on clinical quality standards at a national level.
• Leadership: 5 years of experience leading clinical quality efforts and change management in a fast-growth environment.
• Education: Associates degree or higher in Business Healthcare Administration/Management HIM Informatics or associated track..

Preferred Qualifications

• Certifications: CPHQ or CHQM highly preferred. Open to other relatable certifications.
• Coding Expertise: CPC CPMA CCS RHIT or CDIP certifications are a significant plus.
• Systems: Previous experience with Athena Practice (GE Centricity) EMR.
• Specialty: Experience within vascular or vein-specific clinical environments.

Clinical Background: Experience as an LPN RN NP/PA or FMG/IMG.

Benefits to Support Your Wellbeing & Lifestyle

Full-time team members at Metro Vein Centers are eligible for:

• Medical Dental and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) Paid Company Holidays
• Company-Paid Life Insurance
• Short-Term Disability Insurance
• Employee Assistance Program (EAP)
• Career Growth & Development Opportunities

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The Metro Vein Centers Difference

Healthy legs. Happier lives.
At Metro Vein Centers we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable empowering and connected to overall well-being. From the first conversation to the final follow-up every patient interaction reflects our commitment to compassion expertise and trust.

A team united by purpose.
Our values guide everything we do:

• Patients First Always Every interaction should make our patients feel valued heard and cared for.
• Stronger Together Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.
• A Can-Do Spirit We meet every challenge with positivity flexibility and problem-solving energy.
• Results That Make a Difference Were driven to improve lives through meaningful measurable outcomes.
• Commitment to Growth We invest in our people fostering advancement and professional development at every level.

Metro Vein Centers is an Equal Opportunity Employer.
Were committed to creating a workplace where everyone feels seen heard and supported. We do not discriminate based on race color religion sex national origin age disability genetics gender identity or expression sexual orientation veteran status or any other protected status in accordance with applicable federal state and local laws. This policy applies to all aspects of employment including recruitment hiring promotion compensation benefits and termination.

Legal & Compliance Notice:
Metro Vein Centers complies with all applicable federal state and local employment laws including those related to nondiscrimination equal opportunity and pay transparency. Where specific disclosures or postings are required by law we provide this information as part of our hiring process or upon request.

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