Director Engineering, Warehouse Technology

We are an American luxury lifestyle brand founded in 2004. Anchored in the casual elegance of American sportswear Torys design philosophy is defined by effortless silhouettes innovative materials eclectic juxtapositions of color and the tension of past and present. The collections include ready-to-wear handbags footwear accessories jewelry home and beauty.

Empowering women is the companys guiding principle expressed through Torys collections and reflected in the company culture as well as the work of the Tory Burch Foundation. Established in 2009 the Foundation provides women entrepreneurs in the United States with access to capital education and community.

You are seeking a work environment where people are encouraged to dream explore discover and as important laugh together. If youre prepared to work hard create impact and have fun while doing it we would love to have you join #TeamTory. Apply today!

Life @ToryBurch is Special Because:

When you join us youre joining a global purpose-led company on an exciting growth journey with an amazing culture and great benefits.

• Our culture is welcoming and inclusive -- everyone is empowered to make a difference.
• We have the best team in the world and believe in paying competitively and rewarding for high performance.
• Your overall well-being is important to us; we offer generous benefits to help you take care of your mental and physical health create financial security and achieve wellness in all areas of your life.
• We love seeing our employees wear our beautiful collections. Youll receive a generous employee discount and access to exclusive sample sales.
• We are invested in your professional growth youll have access to free executive coaching on-demand.
• We believe in the importance of giving back and youll have many opportunities to do just that through the Tory Burch Foundation and paid volunteer days.

This Role is Tailor-Made for You Because:

A Day in the Life:

The typical day is atypical. Your Key Responsibilities may include.

Set Vision Align & Lead:

• Own the multi-year architecture and delivery roadmap across Warehouse Management (Manhattan WMS) Automated Fulfillment (TGW / ASRS conveyance sortation pick-to-light print-and-apply) and DC Integrations - balancing innovation reliability safety and cost.

• Partner with Supply Chain Distribution Center Operations Logistics Merchandising Finance Security and Digital Product to prioritize initiatives that move business KPIs (throughput units per hour order accuracy on-time ship rate WMS/ASRS uptime cost per unit shipped).

• Define canonical integration patterns API standards data contracts and operational SLAs across DC systems and upstream/downstream platforms (OMS ERP TMS carrier networks returns).

Build Ship & Operate:

• Lead a team comprising multiple vendor squads (Manhattan TGW and systems integrators) - setting clear objectives reviewing designs unblocking delivery and coaching for growth.

• Oversee new DC/3PL launch DC DR exercise platform upgrades and peak-season readiness; guide WMS feature delivery (waving slotting picking packing replenishment cycle counting); and champion automation enhancements for orchestration exception handling and labor optimization.

• Run SRE-grade operations: on-call support incident response runbooks change management and instrumentation/telemetry with dashboards for throughput latency error rates availability and capacity.

Engineer for Scale & Security:

• Evolve a modern integration architecture (APIs messaging streaming event sourcing) that connects WMS OMS ERP carriers and labeling with robust idempotency retries back-pressure and observability.

• Drive best practices in distributed systems relational data modeling and resiliency (circuit breakers graceful degradation disaster recovery) so that the DC keeps shipping through partial outages.

• Partner with Security and Infrastructure to meet enterprise security and compliance expectations strengthen identity and access controls and harden device network and warehouse edge environments.

Vendor & Program Leadership:

• Orchestrate complex cross-functional programs across internal teams and strategic vendors; set SOWs SLAs quality gates and QBRs with Manhattan TGW and systems integration partners.

• Communicate crisply up down and across the org - translating technical trade-offs into business outcomes and ensuring executives DC leadership and stakeholders are aligned and informed.

• Manage offshore development partners and on-site/near-site DC support teams with outcome-based performance frameworks.

The consistent thread is that youll be working with an amazing team of women and men who share your passion for excellence.

To Land This Role:

• 12 years of overall experience in software/data engineering supporting supply chain distribution or warehouse technology with at least 3 years in a leadership role.
• Hands-on leadership experience with Manhattan WMS (Active/SCALE or WMi iSeries); ability to own end-to-end configuration extensibility upgrades and operations.
• Proven experience delivering and operating TGW or comparable automated fulfillment platforms (ASRS shuttles conveyors sortation pick-to-light) and integrating them with WMS/OMS.
• Strong knowledge of Distribution Center operations and systems including waving slotting picking packing shipping returns and cycle counting.
• Proficiency in a modern programming language such as Java Python or equivalent and RPG as needed for WMi / iSeries environments.
• Expertise in microservices API design messaging and event-driven integrations (e.g. Kafka Pub/Sub MQSeries) and ESB patterns connecting DC systems to OMS ERP TMS and carrier networks.
• Strong command of relational databases (schema design indexing query optimization) and experience with data pipelines that surface operational and analytics insights from DC activity.
• Fluency in instrumentation telemetry and observability (metrics traces logs; SLOs and error budgets) for mission-critical 24x7 fulfillment operations.
• Bachelors or masters degree in computer science Engineering Supply Chain or related field.
• Excellent problem-solving analytical and stakeholder management skills.

Leadership Skills:

• Clear communicator - concise audience-aware and effective with executives engineers DC operators and vendor partners alike.
• Strategic & critical thinker who can set multi-year technical direction while making pragmatic near-term trade-offs.
• Hands-on leader willing to dive deep in design reviews incident bridges on-site DC troubleshooting and code/architecture walkthroughs.
• Conflict management and stakeholder alignment across Technology Supply Chain Operations Finance and vendors.
• Comfort with ambiguity; ability to establish clarity and momentum in complex evolving environments - including peak-season pressure and new-DC ramp-ups.
• Program leadership across cross-functional initiatives with crisp execution and measurable outcomes.
• Vendor management experience including SOWs SLAs QBRs and platform evaluations.

Why Youll Want to Join Our Team:

How We Work Together

• Adaptable We change before we have to
• Entrepreneurial We own it
• Collaborative Theres no I in Tory
• Client & Brand Focused We put ourselves in Torys shoes
• Live the Values We show up for each other
• Functional Expertise Were constantly learning and growing

#TeamTory Values

We show up with honesty & kindness act with integrity & compassion work with passion & humility and lead with excellence & humor.

Equal Employment Opportunity Statement

Tory Burch LLC is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individuals age race creed color religion national origin sex (including pregnancy) or sexual orientation gender expression military status marital status genetic predisposition or carrier status disability or membership in any other protected class under applicable law. Likewise we will consider qualified applicants with criminal histories for employment in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring Ordinance No. 184652. Pursuant to the San Francisco Fair Chance Ordinance we will consider qualified applicants with arrest and conviction records for employment.

Disability Accommodation

Tory Burch is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require assistance or an accommodation with the hiring process please contact .