Care Manager

Job Title: Care Manager (Pharmacy Tech Training Provided) - Entry level

Location: Southfield MI (Hybrid/Remote after training and meeting performance metrics 90 days)
Job Type: Full-Time

Schedule:

• During training:9:30 AM 5:00 PM
• After training:Flexible options:

• 8:00 AM 4:00 PM
• 9:00 AM 5:00 PM
• 10:00 AM 6:00 PM
• Or 8:00 AM 6:00 PM (4 days/week)

• MondayFriday (no weekends unless opting for 4-day schedule)

Transform Patient Care with EPIC Health

At EPIC Health were not just improving healthcarewere redefining it. We believe every patient deserves personalized comprehensive care that delivers real results.

As a Care Manager youll play a vital role in supporting patients with medication management care coordination and overall health outcomes. No pharmacy technician license No problem. We provide training and support to help you obtain your temporary Pharmacy Technician license and grow within the role.

If you have a background inhealthcareand a passion for helping patients navigate their healthcare journey this is your opportunity.

What Youll Do

Medication Support & Coordination

• Review and document patients medication histories for accuracy and completeness.

• Assist in coordinating medication refills prior authorizations and delivery services.
• Support pharmacists and providers in identifying discrepancies or concerns.

Patient Education & Engagement

• Educate patients on medication use adherence strategies and general care plans.
• Serve as a primary point of contact for patient questions and support.
• Proactively follow up with patients to ensure adherence and continuity of care.

Care Management & Transitions

• Support patients throughtransitions of care(discharges new diagnoses etc.).
• Coordinate across providers pharmacies and care teams to ensure seamless care.
• Identify and address barriers to care improving access and outcomes.

Documentation & Systems

• Maintain accurate up-to-date patient records in theEHR system.
• Document all patient interactions interventions andcarecoordination efforts.

Compliance & Quality

• Ensure adherence toHIPAA and healthcare regulations.
• Participate in quality improvement initiatives focused on patient outcomes and safety.

What You Bring

Required Qualifications

• Experience inhealthcare patient care patient coordination or similar healthcare roles.

• Strong communication and interpersonal skills.
• Ability to manage multiple patients and tasks in a fast-paced environment.
• Comfortable using technology including EHR systems (training provided).

Preferred Qualifications

• Experience inlong term care facilities hospital settings medication management or chronic disease management.
• Previous experience working withhigh-risk or complex patient populations.
• Interest in obtaining aPharmacy Technician license(training and support provided).

What We Provide

• Pharmacy Technician Training & Licensing Support(including temporary license pathway)
• Career Growth Opportunitieswithin care management and pharmacy services
• Competitive Compensation
• Comprehensive Benefits(medical dental vision)
• 401(k) Retirement Plan
• Paid Time Off & Holidays
• Collaborative mission-driven environment

Ready to Make an Impact

If youre passionate about helping patients navigate their care and want to grow into a pharmacy-focused role wed love to meet you.

Apply today and join EPIC Health in redefining patient care.