IT Logistics Operator

Responsibilities:

• Receive inspect record and distribute incoming IT equipment and materials from multiple shipping carriers
• Pack prepare prioritize and process outbound IT equipment shipments to ensure on-time delivery
• Audit shipment and receiving documentation against physical inventory and report discrepancies
• Manage inventory control activities including warehousing material handling stock audits and inventory tracking
• Utilize ServiceNow ticketing system to fulfill fulfillment and hot swap requests
• Communicate with end users to confirm shipping details and gather additional information as needed
• Process and track RMAs salvage equipment and end-of-lease (EOL) returns
• Coordinate vendor returns and maintain accurate supporting documentation
• Perform warranty replacement processing for laptop bags printers docking stations monitors and headsets through vendor portals
• Track and monitor replacement products and update inventory counts accordingly
• Conduct monthly inventory site scans and stock audits to maintain inventory accuracy
• Order additional inventory and supplies to meet operational demand
• Test returned monitors docking stations MiFi devices and peripheral cables to verify functionality before returning items to deployable inventory
• Operate material handling equipment such as pallet jacks shrink wrap machines and scanners safely and efficiently
• Communicate shipment inventory or fulfillment issues to vendors management and internal teams as needed

Minimum Qualifications

• High school diploma or equivalent required
• Experience working in warehouse inventory shipping/receiving or IT asset management environments
• Basic computer proficiency including Microsoft Word and Excel
• Strong attention to detail and organizational skills
• Good written and verbal communication skills
• Ability to lift and move equipment up to 50 lbs
• Experience using scanners and material handling equipment such as pallet jacks and shrink wrapping machines

Preferred Qualifications

• Experience working in an IT fulfillment center or technology warehouse environment
• Familiarity with ServiceNow or similar ticket management systems
• Experience managing computer hardware inventory and asset tracking
• Knowledge of shipping and receiving processes with multiple courier services
• Experience handling RMAs warranty claims and vendor return processes
• Understanding of computer hardware and peripherals including monitors docking stations laptops printers and accessories
• Ability to prioritize multiple tasks and meet shipping deadlines in a fast-paced environment

More about DT Professional Services:

Were looking for driven individuals to contribute to our talented & innovative team! At DT Professional Services we offer insurance benefits that include medical dental and vision coverage life insurance long & short-term disability 401(k) retirement plans (with employer match) tuition & certificate reimbursement along with paid time off (vacation/sick/holidays). We are happy to to offer growth opportunities for you to grow in your career - your success is our success!

DT Professional Services is a HUBZone certified Small Business; highly experienced in building award-winning custom software solutions. Established in 2013 we bring over a decade of experience delivering technology services and solutions that specialize in web & custom application development project & program management mobile & cloud computing services.

Our Mission is to provide cutting-edge customer-oriented technology solutions that maximize value drive engagement and empower your business. We do this by employing talented & driven individuals who share the same goals and excitement for the work we do. DT Professional Services believes in fostering collaboration career growth and building lasting relationships with our employees.