Application and AI Solution Development Manager

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profile Job Location:

Arlington, TX - USA

profile Monthly Salary: Not Disclosed
Posted on: 3 hours ago
Vacancies: 1 Vacancy

Job Summary

Job Summary
The Application and AI Solution Development Manager leads the development delivery and support of custom-developed applications and AI solutions for the University. The role oversees software teams and full Software Development Lifecycle ( SDLC ) processes with a focus on user interface/experience and product experience (UI/UX/PX) ensuring highquality scalable and timely outcomes. Working closely with OIT analysts and stakeholders the manager turns business needs into actionable technical plans while guiding project execution and resources. Ideal candidates have strong highereducation SDLC experiencecovering architecture integrations upgrades and optimizationand expertise in generative AI practices.

Essential Duties And Responsibilities
Custom Application Development and AI Solutions Lead the design and deployment of campusscaled AI models (e.g. chatbot systems recommendation engines datadriven insights). Architect plan and oversee custom application development in languages like Python or PHP . Manage endtoend AI workflows and oversee pipelines and model governance particularly for accuracy security and compliance. Ensure applications are scalable maintainable and aligned with institutional needs (e.g. analytics prediction automation branding). Project and SDLC Management Manage application delivery projects through the full software development lifecycle ( SDLC ) applying development methodologies and championing continuous service improvement initiatives. Facilitate user acceptance testing ( UAT ) training and documentation to support successful implementation and end-user readiness. Lead service improvement initiatives based on feedback analytics and evolving campus needs. Team Leadership and Development Provide leadership and mentorship to development teams fostering a culture of accountability innovation and growth. Oversee staffing training task assignment and performance feedback to ensure team effectiveness. Facilitate team meetings prioritize work and promote professional development. Manage team reporting including performance metrics SLA analysis and service improvement recommendations. Coordinate consultants and other external involvement with development teams. Technical Oversight Deliver technical leadership across system design development and maintenance while implementing and managing controls to ensure system integrity. Investigate escalate and resolve major issues problems and requests through risk mitigation escalation management and conflict resolution. Ensure compliance with FERPA Cybersecurity Maturity Model Compliance ( CMMC ) accessibility security and data governance standards. Offer strategic guidance on custom application development AI technologies and service enhancements. Ensure seamless UI/UX/PX experiences for students and campus stakeholders. Stakeholder & Vendor Relations Serve as a strategic liaison between technical teams and business units including the Office of Research and Innovation Student Success and key Business Affairs units translating requirements into effective solutions. Align system enhancements with institutional goals and academic calendars. Cultivate and sustain strong relationships with internal and external stakeholders. Provide client support through troubleshooting training and process improvements. Reporting and Budgeting Report team and project status to senior leadership. Assist in budget planning and monitoring for developed applications and AI-related services Performs other duties as assigned Disclaimer: The job duties listed are general in nature and are examples of the duties/responsibilities performed and are not meant to be exclusive to the job. Management retains the right to add or modify duties at any time. Specific job requirements or physical location of positions allocated to this classification render the position security sensitive and thereby subject to the provisions of Section 51.215 Texas Education Code.

Minimum Qualifications
Bachelors degree in Information Technology Computer Science Business or related field. Ten (10) years of related experience in IT working with application development teams which includes five (5) years of leadership experience leading development projects or fourteen (14) years of any equivalent education training or experience.

Preferred Qualifications
Masters degree in educational technology business administration computer technology or related field Understanding of core machine learning (ML) concepts learning language model ( LLM ) architectures evaluation methods and prompt engineering and development. Experience leading teams developing custom and AI applications related architecture and general resource metrics. Strong understanding (all phases) of the application development lifecycle software development life cycle methodologies production support procedures and project management disciplines. Certifications in the areas of custom software development or Artificial Intelligence. Practical experience working in Higher Education developing custom solutions for campuses.

Work Schedule
Monday Friday 8:00AM 5:00PM With an understanding of the 24/7 nature of IT.


Required Experience:

Manager

Job SummaryThe Application and AI Solution Development Manager leads the development delivery and support of custom-developed applications and AI solutions for the University. The role oversees software teams and full Software Development Lifecycle ( SDLC ) processes with a focus on user interface/e...
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