Cashier Host- Part Time- Oak & Fork (Harrah's Ak-Chin Casino)

JOB SUMMARY

• The Host/Cashier maintains a high energy level seats guests in the restaurant and/or handles transactions as a cashier and/or handles all monies in the cash register. The Host/Cashier ensures smooth operation of seating flow and/or guest transactions.

  HOW YOU WILL CREATE THE EXTRAORDINARY

• SHARED ESSENTIAL JOB FUNCTIONS:

• Proficient in the operating functions of cash register and micros computers for all food outlets.

• Maintains expected service levels ensures all revenue is accurately handled and internal controls during system outages.

• Possess the ability to effectively communicate in a clear professional and friendly manner with all guests and employees.

• Accurately manages and delivers comps to guests.

• Differentiate guest service and give priority service to the appropriate tier leveled player during cash and seating transactions.

• Ensure tables are clear appropriately set up and presentable for guests to be seated prior to being seated.

• Presents an impressionable persona when greeting guests and during their departure.

• Presents customers their menu and informs and up-sells any specials/Chefs feature with enticing verbiage.

• Engages guests in conversation during seating and/or register transactions.

• Handles and solves any concerns and questions from guests.

• Acts as a role model to other employees and always presents oneself as a credit to Harrahs and encourages others to do the same.

• Adheres to regulatory departmental and company policies.

  CASHIER

• Keeps designated working area clean and organized and assists in maintaining cleanliness of dining room.

• Observes all safety rules and regulations.

• Make sure all areas assigned are clean and free of debris.

• Always maintain proper food levels to ensure that all guests receive high quality products as defined by company standards.

• Always maintains a visible positive attitude and greets everyone with a smile and says their department signature greeting.

• All related jobs are performed in accordance with departmental and Caesars policies practices and procedures as defined by the Executive Chef and the companys standards of excellence.

  Host

• Appropriately reserves and manages guest bookings/reservations.

• Manages the flow of business and seats the restaurant in rotation regardless of business volume.

• Works closely with servers bussers and management to ensure quality of food the dining experience and guest satisfaction.

• Ensures accurate set up for accommodating large groups/parties.

• Keeps designated working area clean and organized and assists in maintaining cleanliness of dining room including host stand area assisting buss person and servers as necessary...

• Other duties as assigned.

• Accurately obtains vital information from guests to communicate with management and casino hosts.

• Upholds standards of dining room ambiance and atmosphere.

• WHAT YOU WILL NEED

• Three months previous experience as a Host/Cashier is preferred

• High School diploma or GED equivalent is preferred

• Must be able to communicate in a clear and concise manner

• Must be able to get along with co-workers and work as a team

• Must present a well-groomed appearance

• Must have speed and accuracy to maintain maximum efficiency

• Must be able to read write speak and understand English

• Must have a sense of urgency and react to changing business demands

• Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

• Possess the ability to professionally handle high pressure and difficult situations.

  ADDITIONAL REQUIREMENTS

• Must be able to maneuver to all areas of assigned restaurant throughout entire shift

• Must be able to work at a fast pace and in stressful situations

• Must be able to respond to visual and verbal cues

• Must be able to stand on feet for prolonged periods of time

• Must be able to maneuver around in a kitchen setting

• Must be able to work on a computer for long periods of time

• Must be able to work in a noisy environment

• Must be able to respond to visual and aural cues.