Business Analyst PA26AUTRQ3001
Job Summary
As a leading financial services and healthcare technology company based on revenue SS&C is headquartered in Windsor Connecticut and has 27000 employees in 35 countries. Some 20000 financial services and healthcare organizations from the worlds largest companies to small and mid-market firms rely on SS&C for expertise scale and technology.
Job Description
Role Purpose
The Business Analyst (BA) works collaboratively across business and technology teams to analyse design and deliver process and system improvements. Operating withinanhybridenvironment the BA plays a key role in defining requirements optimising workflows supporting automation initiatives (including RPA and emerging AI/agentic technologies) and ensuringhighqualitydelivery through structured UAT management.
This role supports strategic transformation projects across the business including reengineering operational processes enhancing service levels creating capacity and enabling automation solutions that span the full trading lifecycle.
Key Responsibilities
Requirements & Analysis
Engage with stakeholders to gather analysevalidate and document business requirements.
Produce clear and structured documentation including Process Design Documents (PDDs) user stories acceptance criteria use cases and process maps.
Analyse current business processes toidentifyinefficiencies risks and opportunities for optimisation or automation.
Evaluatenew ideas technologies and automation opportunities ensuring strong business cases and measurable benefits.
Act as a bridge between business teams development and operations to ensure shared understanding and alignment.
Process & Workflow Design
Own the definition and design offuturestateoperational workflows.
Model processes usingprocess mappingand tools such as BusinessOptixor equivalent.
Lead workshops interviews andrequirementgatheringsessions withcrossfunctionalteamsacross locations.
Ensure all process changes follow appropriatechangecontrolgovernance and documentation standards.
Take ownership of process/tool design on behalf of business teams and secure stakeholder approval.
Automation AI & Agentic Capabilities
Support the design and delivery of RPA solutions (e.g. BluePrism) and ensure requirements areautomationready.
Collaborate with technical teams to integrate AIML LLMsVLMsand agentic workflows into business processes whereappropriate.
Identifyopportunities toleverageAI for decision support data extraction workflow orchestration and conversational interfaces
Maintain awareness of emerging AI technologies and assess their applicability to business challenges.
UAT Ownership
Create and manage the full UAT lifecycle including test strategy test plans test scripts and acceptance criteria.
Coordinate UAT execution with business users ensuring defects are logged triaged and resolvedefficiently.
Validate that delivered solutions meet business requirements regulatory needs and operational expectations.
Provide clear reporting on UAT progress risks and readiness fordelivery into production.
Delivery & Stakeholder Engagement
Support development teams during design build and implementation phases.
Monitor project progress ensuring alignment with businessobjectives timelines and quality standards.
Build andmaintainstrong relationships across Operations IT and other stakeholder groups.
Providepostdeploymentsupport andassistbusiness users in adopting new processes and tools.
Essential Skills & Experience
Technical & Analytical
Proven experience as a Business Analyst or similar role.
Strongrequirementsgathering process analysis and documentation skills.
Experience with BPM and process modelling tools
Experience designing or supporting RPA solutions.
Strong analytical skills withproficiencyin Excel SQL and Jira.
Experience in business process reengineering and continuous improvement.
Ability to build business cases and perform cost/benefit analysis.
Strong planning organisational and reporting capabilities.
AI & Automation Skills
Understanding of AI concepts including LLMsVLMs machine learning and agentic workflows.
Ability toidentifyAI use cases within business processes.
Familiarity with conversational AI chatbots and intelligent automation.
Awareness of data governance model limitations and responsible AI principles.
Personal & Professional
Excellent communication skills (written and verbal).
Strong stakeholder management across all levels.
Ability to manage multiple initiatives simultaneously.
Creativeproblemsolverwith a pragmatic and innovative mindset.
Comfortable challenging assumptions andthinking outside the box.
Selfstarterwith strong ownership of personal development.
Desirable Skills & Experience
Experience within Asset Management Wealth Management orLife &Pensions.
Understanding of the UK collective investment market orthirdpartyadministration.
Crossborderfunds/operations knowledge.
Experience working in Agile environments.
Lean/Six Sigma experience/ ECBA or higher
Exposure to coding languages (C# Java HTML CSS SQL Server VBA).
Experience with RPA tools such as UiPath or BluePrism.
Customer service or operational background.
Unless explicitly requested or approached by SS&C Technologies Inc. or any of its affiliated companies the company will not accept unsolicited resumes from headhunters recruitment agencies or fee-based recruitment services.
Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race color religious creed gender age marital status sexual orientation national origin disability veteran status or any other classification protected by applicable discrimination laws.
Required Experience:
IC
About Company
Leading cloud-based provider of financial services technology solutions. SS&C Technologies owns and maintains the best financial technology in the industry