General Manager, Major Event Operations

Highland Electric Fleets

Job Location:

California, CA - USA

Monthly Salary: Not Disclosed

Posted on: 6 hours ago

Vacancies: 1 Vacancy

Job Summary

About Us

Highland Electric Fleets mission is to make electric fleets accessible and affordable for all enabling communities to realize the benefits of cleaner quieter and healthier fleets. Highland is North Americas leading provider of Electrification-as-a-Service (EaaS). Founded in 2019 Highland partners with school districts municipalities and fleet operators to make the transition to electric fleets simple and affordable.

Highland proudly serves as the Official Electric School Bus Provider of the LA28 Olympic and Paralympic Games and Team USA. From pioneering vehicle-to-grid technology to managing some of the nations largest electric school bus fleets Highland delivers reliable cost-effective solutions that support local communities and drive the future of transportation.

Summary:

The General Manager Major Event Operations will lead planning and operational delivery for Highlands role in the Los Angeles 2028 Olympic Games (LA28).

The GM will be responsible for the end-to-end execution of a high-visibility large-scale transportation program: deploying 500 electric buses in coordination with a network of regional transportation partners to support staff and contractor movement during the LA28 Games while also building and managing the systems relationships and standards that govern Highlands external transportation partners.

This role sits at the intersection of strategy and execution requiring strong operational leadership cross-functional coordination and the ability to adapt to rapid change and deliver reliably in a complex time-constrained environment.

This position is based in Los Angeles CA and will require regular travel within Southern California.

Key Responsibilities:

Own end-to-end operational execution of Highlands LA28 transportation program
Serve as a senior liaison for Highland to LA28/USOPP organizing committees districts utilities and subcontractors ensuring alignment on transportation planning risk mitigation and contingency planning and ongoing operations
Design and implement the operational model for service delivery including routing dispatch and staffing
Coordinate sourcing readiness and day-to-day operations of 500 electric buses in partnership with local fleet customers and a network of Southern California school transportation providers
Oversee the Gamestime operating mode and manage real-time service coordination which may include: fleet readiness charging and energy planning driver recruitment and scheduling maintenance staffing spare buses reporting and incident response
Ensure delivery against timelines service standards and contractual commitments
Partner with commercial leadership to drive sales momentum across Southern California with districts cities and other partners
Lead crossfunctional internal project management and governance for the Highland LA28 program including transportation games budget ownership
Partner cross-functionally with internal teams (e.g. Fleet Operations Procurement Finance Sales and Marketing) to ensure readiness and alignment
Define performance expectations service standards and accountability mechanisms
As requested support the oversight of other external transportation partners Highland uses to deliver ongoing contractual commitments for non-LA28 customers

Qualifications:

Proven experience leading complex large-scale operational programs with real-time service delivery components for major events
Strong operator with the ability to translate strategy into execution and manage multiple moving parts simultaneously
Excellent stakeholder management skills including executivelevel interaction with organizing committees governmental entities school districts municipalities and subcontractors.
Experience managing external vendors partners or subcontractors in a structured accountable way
Comfortable operating in high-stakes time-bound environments with significant visibility
Excellent cross-functional collaborator and communicator including with senior stakeholders
Demonstrated ability to build teams and operational systems from the ground up
Extensive experience with transportation logistics or similar operations
Familiarity with dispatch systems routing or field service operations
Experience working with public sector or large institutional partners

$180000 - $200000 a year

What You Can Expect from Highland:

Competitive base salary and performance-based bonus program
A supportive highly collaborative team-oriented environment
Ability to work with bright innovative and forward-thinking colleagues
Health Vision and Dental coverage for employees & their dependents
Generous Paid Time Off
401(k) program and company match

Highland Electric Fleets provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Highland Electric Fleets complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

Director

About UsHighland Electric Fleets mission is to make electric fleets accessible and affordable for all enabling communities to realize the benefits of cleaner quieter and healthier fleets. Highland is North Americas leading provider of Electrification-as-a-Service (EaaS). Founded in 2019 Highland par...