Exchange Administrator

Position Overview

Serve as a senior Exchange Administrator for FCAs email systems and work with FCAs designated technical staff

Core Responsibilities

• Administer FCAs email systems which are implemented in Microsoft Exchange and Microsoft Exchange Online.
• Support Exchange integrations with interfacing systems (e.g. in-house applications Microsoft Active Directory Azure Active Directory M365 services and anti-spam appliances) including tasks related to certificates mail flow security and data loss prevention.
• Support technical projects related to improving the architecture administration operation and security of the agencys email systems.
• Perform operations and maintenance activities for the Exchange environment including monitoring environment health updating configurations applying updates and reviewing and actioning mail flagged as potential or actual threats.
• Support end-user and business email requests including those related to user mailbox provisioning management access/permissions and deprovisioning. Make recommendations on best-fit solution for requests.
• Troubleshoot and resolve issues with FCAs email systems and mail flow working with FCA and other entities as required. Mail flows includes integrated systems (e.g. anti-spam appliance Microsoft DLP tools and non-Exchange encrypted email service).
• Respond to and resolve assigned incidents and service request tickets following FCAs ticket resolution processes for updating and closing tickets.
• Apply security controls security updates and STIGs to systems as directed by the Agency.
• Support security Assessment and Authorization (A&A) activities as they pertain to Exchange and server operations responsibilities (e.g. participating in meetings with A&A assessment team answering questions and providing documentation).
• Document configuration settings procedures processes and root cause analysis when required.
• Provide additional support for routine general server administration tasks including applying patches managing backups and performing software and operating system installations in accordance with FCAs processes and procedures.
• Provide general operations support for FCAs Microsoft 365 and Azure environments as required (e.g. performing Exchange-related tasks for FCAs cloud migration projects conducting cloud operations tasks which are analogous to FCAs on-prem environment).
• Adhere FCAs policies processes and procedures in performance of all task including but not limited to change management vulnerability management records management privacy and security.

Minimum Requirements

• Education: Bachelors Degree in Computer Science recommended but not required
• Experience: 7 years recent experience as a senior Microsoft Exchange administrator
• Technical Proficiency: Microsoft Exchange / Exchange Online Microsoft Active Directory Azure Active Directory M365 services and anti-spam appliances Exchange backup and recovery PowerShell scripts Networking
• Certifications: Following Certifications are recommended but not required: M365 Messaging Administrator Azure Administrator Security SC-300 or CISSP.

Preferred Expertise

• Demonstrated success in Federal Contracting recommended.
• Strong analytical and problem-solving capabilities.

Halviks pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job education experience knowledge skills and abilities as well as internal equity alignment with market data applicable bargaining agreement (if any) or other law.

Required Experience:

Unclear Seniority