Senior Technical Writer Columbia, SC

Job Title: Senior Technical Writer
Duration: 12 months
Location: Columbia SC 29201(Candidate MUST be able to commute to the Columbia office as needed. (Resources must be local to South Carolina ONLY)

Note: Candidates applying for this role must be eligible for getting security clearance whenever needed by the client.

Overview:

The Division of Information Security is seeking Technical Writing resources to support secure deployment and management of the State-Wide Information Technology Shared Services initiatives and projects.

Responsibilities:

• This implementation assistance would include but is not limited to:
• Status reporting of operational support tasks and related work efforts.
• Identifying metrics and key performance indicators (kpis) of processes and their output.
• Create manage and maintain policy plan process procedure and other program documents such as process flows standard operating procedures desk manuals and procedural guidelines.
• Review edit and maintain documentation consistency and accuracy for documentation submitted by both staff and vendors
• Monitor and support deadlines milestones and activities
• Apply change risk and resource management
• Document all meetings attended directives and significant phone conversations.
• Develop and deliver professional technical program updates to client leadership and supporting staff.
• Communicates with it leadership business leadership and it business consultants to communicate program strategy direction and changes.
• Responsible for tracking key project milestones and recommending adjustments to project managers
• Must possess extensive knowledge and expertise in the use of microsoft office tools.

Required Skills (Rank in Order of Importance):

• Excellent Technical Writing Skills; Technical Writing Experience
• Ability To Create Effective and Clear Process Flows and Similar Diagrams In PowerPoint Or Visio

Preferred Skills (Rank in Order of Importance):

• Simultaneously Manage Multiple Reporting Requirements
• Strong Schedule Management and Planning Skills
• Support Regulatory Compliance Projects
• 5 Years of Experience in Technical Writing
• Experience With Technical SOP Documentation and Graphic Creation in Vision

Required Education/Certifications:

• Bachelors Degree or an Associates Degree With 2 Years of Experience

Soft Skills:

• Excellent team player
• Excellent Problem-Solving Ability
• Excellent communication (Written and verbal) skills
• Ability to work at a high volume and fast pace
• Strong collaborator and strong ability to meet deadlines
• Ability to identify map and support business processes

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