Data and Compliance Coordinator (Education and Workforce)

Organization Overview:The Stanley M. Isaacs Neighborhood Center (Isaacs Center) is a non-profit multi-service organization focusing primarily on the needs of children and low-income families out-of-school and out-of-workyouth andaging New Yorkers. We operate at community centers located in the neighborhoods of East Harlem and Yorkville and seek to deliver programs that are impactful innovative and intergenerational.

Position Summary:Reporting to theDirector of Operationsand working closely with members of the Education and Workforce (EDW) teamtheData and ComplianceCoordinatorensurecleantimelyentry of program data and full documentation complianceof funderrequirements andeffective internal auditingacross EDW programs. This rolemaintainsdata standards across systems ( Connect/DocUpASIST) coordinates documentation and monitoring for funders (e.g. DYCD NYSED WIOA/Workforce) and delivers actionable reporting to program leads and leadership. TheSpecialistpartners with Program Managers Career Services andthe organizations fiscal teamto align attendance enrollments outcomes and fiscal documentationprotecting student privacy and improving results through continuous quality improvement.

Schedule: 35 hours per week

Salary Range: $58000-$65000

Candidates must have the required qualifications to be considered for the position. The salaryoffer will be basedonthe candidates number of years experience in the exact orcomparableposition and additional preferred qualifications will be taken into account.

Roles Responsibilities and Essential Duties

Receptionand Program Support

• Create a warm engaging environment and actively contribute to a culture that supports positive youth development and participant success.
• Support the safety and well-being of clients staff and visitors by observing and reporting concerns; communicating safety or risk issues to appropriate staff;assistingwith de-escalation when needed.
• Function as the tertiary Operations team memberandpoint of contact for MetroCard distributionresponsible forreportingandensuring accurate documentation and continuity when the Program Specialist is unavailable.
• Collaborate with other teams from the Education and Workforce Umbrella to plan and implement four (4) or more annual special events ensuring seamless coordination of logistics supplies and materials based on role.
• Assist in conducting Participant Satisfaction Surveys twice per cohort to inform program improvement.

Data Management & Reporting

• Ensure that all participant data in EDW systems (Salesforce DYCD Connect ASIST OUTCOMES) is entered within 72 hours of intake

• Manage data intake workflows (forms QRcheck-ins rostersand folders) and ensure complete timely entries inSalesforce and specific program systems.

• Perform data hygiene (deduplication) and conduct weekly exception checks (missing fields eligibility supporting docs).

• Support in buildingandpublishingrecurring dashboards (weekly monthly quarterly) on enrollments attendance credential attainment placements retention and funder KPIs.

Compliance & Documentation

• Maintain compliance calendars forstaff highlightingfunder deliverablesensuring documentation is current inall systems

• Coordinate documentation reconciliations with gift cards MetroCards and or petty cash

• Track participant eligibility and document completeness (IDs consents test scores IEPs as applicable proof of services) and maintain standardized file structures.

Auditing & Quality Assurance

• Run internal audits on files and transactions using sampling plans; validate attendance vs. rosters; test permissions in systems;spot checkcase notes .

• Prepare audit summaries with findings root causes andplans of actionsto maintain compliance

• Conduct pre-monitoring readiness for funder site visits; assemble and lead document pulls for visits.

Training &Cross FunctionalEnablement

• Partner withAll of EDWto test new fields/forms before releaseinsupportofchange management for new processes.

• Facilitatemini-PDsor provide coachingfor instructors case managers andfront deskteams on attendance capture eligibility proofs and well as data entry quality SOPs and best practices; create quick guides and short video tips.

Qualifications / Educational Requirements

• Bachelorsdegreeor2-3 years of significantdata managementat a community-based organization settlement house or non-profit.
• Basic understanding of youth developmentor workforce programmingsocial media management
• Familiarity withcity funded programs and compliance requirements preferred.

Skills Knowledge and Abilities

• Strong organizational skills with the ability to perform and prioritize multiple tasks effectively.
• Strong interpersonal skills and the ability to cultivate relationships with participants colleagues and community partners.
• Strong attention to detail and accuracy in reviewing documents and entering data.
• Abilityto learn nonprofit financial procedures and tracking systems.
• Ability to workwith spreadsheets (Excel) and digital documentation tools.
• Strong communication skills especially when gathering missing information from staff.
• Ability to stay organized and manage multiple small tasks at once.

Physical Requirements/Travel

• Essential physical requirements such as standing stooping or typing.
• May require light physical effort/lifting up to 20 pounds of promotional materials/equipment.
• Some travel within the five boroughs for meetings and site visits.
• May be required to work occasional evenings/weekends for special events.

We are committed to building an inclusive workplace community grounded in respect for differences. We support hiring a broadly diverse team of qualified individuals who will contribute to our organizations.

Goddard Riverside and Isaacs Center provide equal employment opportunities to employees and applicants for employment without regard to race color religion creed gender national origin age disability marital or veteran status sexual orientationgender identityor any other characteristic protected by federal state or local law.

The intent of this job description is to provide a representative summary of duties and responsibilities that will be required of this position and title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job related task other than those specifically presented in this description. This job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.