Steven Hyundai – Service Advisor

About Steven Hyundai

Steven Automotive Group is excited to expand with the upcoming addition of Steven Hyundai. As one of the fastest-growing dealership groups in the region we are building a team focused on growth customer experience accountability and long-term success.

Steven Hyundai will combine a modern service experience with a people-first culture that values teamwork professionalism and career development. We are looking for driven individuals who want to grow with a dealership that is investing heavily in its future its employees and its customers.

If youre looking for an opportunity to be part of something new help shape a growing service department and build a long-term automotive career Steven Hyundai is the place for you.

About the Role

As a Service Advisor you serve as the primary point of contact between our customers and the service department. This is a highly visible customer-facing role that requires professionalism empathy strong communication skills and the ability to thrive in a fast-paced environment.

You will oversee the service experience from arrival to delivery ensure accurate communication between customers and technicians and help deliver a smooth high-quality customer experience.

This role is ideal for someone who enjoys problem-solving building relationships and working in a performance-driven environment where customer satisfaction matters.

Key Responsibilities

Greet customers promptly and ensure a welcoming professional first impression across the service drive

Listen actively to customer concerns and document vehicle issues accurately and thoroughly

Clearly explain recommended services diagnostics timelines and costs in easy-to-understand terms

Coordinate closely with technicians and the parts department to ensure efficient workflow

Monitor vehicle progress and provide proactive updates to customers throughout the repair process

Present service recommendations with transparency integrity and professionalism

Follow up with customers after service to ensure satisfaction and address any remaining concerns

Maintain accurate repair orders and documentation

Uphold dealership and manufacturer standards policies and procedures

Qualifications

Proven customer service experience required (automotive or service-related preferred)

Previous Service Advisor experience preferred

Strong communication and interpersonal skills

Ability to multitask and stay organized in a fast-paced environment

Basic understanding of automotive maintenance and repair preferred

Comfortable using dealership systems and computer applications

Valid drivers license and clean driving record required

High School Diploma or equivalent required

Compensation

Estimated annual earnings range: $40000 $100000 based on performance

Competitive commission-based compensation structure

Schedule

Day shift

5-day work week

Weekend availability may be required based on service department needs

Benefits

Medical Dental and Vision Insurance

401(k) Retirement Plan

Paid Training and Development

Opportunities for Career Advancement

Employee discounts on vehicles and services

Access to industry-leading automotive software

Why Join Steven Hyundai

This is more than just another Service Advisor opportunity its a chance to help build the culture and future of a growing dealership from the ground up. Steven Automotive Group is investing in modern processes strong leadership advanced technology and employees who want to grow long term.

We believe great employees create great customer experiences and we are committed to creating an environment where hardworking customer-focused professionals can succeed and advance.

Apply Today

If youre ready to grow your automotive career and be part of the exciting launch of Steven Hyundai apply today and join a team thats built for long-term success.

Equal Opportunity Employer

Steven Hyundai is an equal opportunity employer and prohibits discrimination and harassment of any kind without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local