Other Service Line GeoSpatial Analyst MAP GSANLT
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Job Location:
Santa Clara County, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Onsite in Santa Clara California 5 days a week
Max vendor rate is $63/hr
L3 Engineer
Top Skills Required :
Advanced knowledge and understanding of Linux on the desktop requires previous Ubuntu experience - KEY requirement - knowledge of how scripts work - shell scripts pearl
Advanced knowledge and understanding of Windows desktop operating systems
Pharma Experience
Job Description :
Per business leaders it is required that we have L3 equivalent techs providing support to advanced tech savvy end users in the medical robotics industry. A variety of L3 level responsibilities exist supporting the users and their MLL technologies across a wider breadth of PC footprint.
Provides complex technical support planning and coordination for End User touch points of the distributed computer environment including desktop software and hardware installation support and distribution and remote access technologies.
Performs analysis diagnosis installation and resolution of complex desktop computer operating system application software and hardware technologies and associated problems.
Performs analysis diagnosis installation and resolution of remote access technologies and associated problems.
Performs analysis diagnosis coordination and planning of horizontal network cable management processes including installation moves adds changes and repairs.
Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
Works independently with little to no direct supervision in analysis design and implementation of desktop solutions to fulfill business unit requirements.
Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users vendors IT partners and consultants in evaluating technical issues and products.
Responsible for partnering with the business units supported to understand the business impact of support issues.
Responsible for the analysis design and implementation of desktop technology life cycle management processes including technology procurement refresh and disposition.
Responsible for project analysis design coordination and planning for all technical components of desktop related projects.
Coordinates schedules and technical work order instructions to contracted labor for installations moves adds and changes within the desktop computing environment.
Demonstrates creativity and initiative in problem solving.
Technical documentation of hardware/software additions or changes.
Updates inventory additions and changes to the inventory database.
Updates and closes trouble tickets and service requests.
SKILLS NEEDED
5 years of progressive experience in the desktop environment at least 1 year with desktop Linux environment knowledge of validated systems (GxP)
Advanced knowledge and understanding of Windows desktop operating systems
Advanced knowledge and understanding of Linux on the desktop requires previous Ubuntu experience - KEY requirement - knowledge of how scripts work - shell scripts pearl
Advanced ability to perform complex troubleshooting and analysis of PC hardware PC operating systems and office automation software with expert level knowledge in at least one area of specialization
Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks
Ability to perform troubleshooting and analysis of PC hardware PC operating systems ( Windows 7 Windows 10 Linux) and office automation software with expert level knowledge in at least one area of specialization.
Ability to perform troubleshooting and analysis of Microsoft Office 365
Intermediate knowledge and understanding of LAN environments
Intermediate knowledge of communication protocols
Intermediate knowledge of LAN based e-mail systems (e.g. Outlook MS Exchange)
Creativity and advanced problem-solving skills that lead to effective solutions to complex and varied problems.
A demonstrated ability to encourage and model positive cross-team partnerships.
Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
Audio Video setup and troubleshooting skills.
Knowledge of printer Maintenance.
Nice to have - Windows Domain and Azure knowledge
PREFERRED QUALIFICATIONS
College degree in Business or Computer Science
Microsoft Certified Systems Engineer (MCSE) Project Code :
Max vendor rate is $63/hr
L3 Engineer
Top Skills Required :
Advanced knowledge and understanding of Linux on the desktop requires previous Ubuntu experience - KEY requirement - knowledge of how scripts work - shell scripts pearl
Advanced knowledge and understanding of Windows desktop operating systems
Pharma Experience
Job Description :
Per business leaders it is required that we have L3 equivalent techs providing support to advanced tech savvy end users in the medical robotics industry. A variety of L3 level responsibilities exist supporting the users and their MLL technologies across a wider breadth of PC footprint.
Provides complex technical support planning and coordination for End User touch points of the distributed computer environment including desktop software and hardware installation support and distribution and remote access technologies.
Performs analysis diagnosis installation and resolution of complex desktop computer operating system application software and hardware technologies and associated problems.
Performs analysis diagnosis installation and resolution of remote access technologies and associated problems.
Performs analysis diagnosis coordination and planning of horizontal network cable management processes including installation moves adds changes and repairs.
Provides complex technical input to the Desktop Services team and assumes a supporting role in selecting and utilizing appropriate tools and techniques for timely service delivery.
Works independently with little to no direct supervision in analysis design and implementation of desktop solutions to fulfill business unit requirements.
Acts as a technical liaison with user groups and other IT partners for systems support and implementation. Provides an effective interface among users vendors IT partners and consultants in evaluating technical issues and products.
Responsible for partnering with the business units supported to understand the business impact of support issues.
Responsible for the analysis design and implementation of desktop technology life cycle management processes including technology procurement refresh and disposition.
Responsible for project analysis design coordination and planning for all technical components of desktop related projects.
Coordinates schedules and technical work order instructions to contracted labor for installations moves adds and changes within the desktop computing environment.
Demonstrates creativity and initiative in problem solving.
Technical documentation of hardware/software additions or changes.
Updates inventory additions and changes to the inventory database.
Updates and closes trouble tickets and service requests.
SKILLS NEEDED
5 years of progressive experience in the desktop environment at least 1 year with desktop Linux environment knowledge of validated systems (GxP)
Advanced knowledge and understanding of Windows desktop operating systems
Advanced knowledge and understanding of Linux on the desktop requires previous Ubuntu experience - KEY requirement - knowledge of how scripts work - shell scripts pearl
Advanced ability to perform complex troubleshooting and analysis of PC hardware PC operating systems and office automation software with expert level knowledge in at least one area of specialization
Intermediate knowledge of the Windows Server Operating System and the ability to perform domain related administrative tasks
Ability to perform troubleshooting and analysis of PC hardware PC operating systems ( Windows 7 Windows 10 Linux) and office automation software with expert level knowledge in at least one area of specialization.
Ability to perform troubleshooting and analysis of Microsoft Office 365
Intermediate knowledge and understanding of LAN environments
Intermediate knowledge of communication protocols
Intermediate knowledge of LAN based e-mail systems (e.g. Outlook MS Exchange)
Creativity and advanced problem-solving skills that lead to effective solutions to complex and varied problems.
A demonstrated ability to encourage and model positive cross-team partnerships.
Intermediate ability to perform complex troubleshooting and analysis of network system devices and PC network hardware and client software.
Audio Video setup and troubleshooting skills.
Knowledge of printer Maintenance.
Nice to have - Windows Domain and Azure knowledge
PREFERRED QUALIFICATIONS
College degree in Business or Computer Science
Microsoft Certified Systems Engineer (MCSE) Project Code :
About Company
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