Senior Executive Support Advisor

MatchPoint Solutions is a fast-growing young energetic global IT-Engineering services company with clients across the US. We provide technology solutions to various clients like Uber Robinhood Netflix Airbnb Google Sephora and more! More recently we have expanded to working internationally in Canada China Ireland UK Brazil and India. Through our culture of innovation we inspire build and deliver business results from idea to outcome. We keep our clients on the cutting edge of the latest technologies and provide solutions by using industry-specific best practices and expertise.

We are excited to be continuously expanding our team. If you are interested in this position please send over your updated resume. We look forward to hearing from you!

Role: Senior Executive Support Advisor

Location: Fully in person in Denver CO

Contract: 6-12 months (ideal start date: 6/1)

Rate : $45 to $50/hr

Role Overview

This is a senior-level white-glove executive technology support position. The individual in this role will serve as the primary technology point of contact for the Executive Leadership Team (ELT) senior executives and their Executive Assistants.

Key Responsibilities

• Provide hands-on white-glove technical support to ELT members senior executives and Executive Assistants both on-site and through remote tools
• Deliver expert-level support across Microsoft 365 Outlook Teams Windows and the Apple ecosystem
• Manage and support executive meetings including Microsoft Teams sessions hybrid meetings and high-profile leadership forums
• Translate complex technical issues into clear concise and executive-friendly language
• Proactively monitor maintain and optimize executive technology environments
• Take full ownership of executive-level incidents coordinating resolution across internal IT teams and external vendors
• Support executive onboarding role transitions and technology changes
• Operate with the highest level of discretion professionalism and confidentiality at all times

Mandatory Requirements

• Proven senior-level experience providing direct support to C-level executives and Executive Assistants
• Strong technical proficiency in Microsoft Teams OneDrive SharePoint Office 365 Intune SCCM Windows and Apple environments
• Demonstrated ability to communicate complex technical concepts to non-technical stakeholders
• High emotional intelligence (EQ) strong executive presence and adaptable communication style
• Ability to perform effectively in high-pressure high-visibility environments
• Familiarity with audiovisual (AV) environments and collaboration room technologies

What This Role Is Not

• This is not a helpdesk or junior-level support role
• This is not a remote or hybrid position - 100% on-site presence in Denver is required

MatchPoint Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.

This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.