Sales Operations & Support Coordinator II

Position:Sales Operation & Support Executive

Job Summary:

We are seeking a resourceful and dedicated Sales Support Specialist to join our team. The ideal candidate will support the Sales team in various sales administrative activities from pre-sales to post-sales. This role is crucial in ensuring smooth sales operations and providing valuable support in bid support order processing and local sales & marketing activities. The candidate must be able to manage complex tasks and be highly organized.

Key Responsibilities:

• Assist the Key Account team with sales administrative tasks ensuring efficient and effective sales operations.

• Support pre-sales activities including preparing sales materials supporting key engagement activities material preparation.

• Assist in the preparation and submission of bids and proposals including bid bond application preparation of materials reviewing bid submittals and tracking all submission and filing.

• Manage order processing and drive approval of order processing including eOPF entry and submission.

• Collaborate with other departments such as finance logistics project and sales to ensure seamless order fulfillment.

• Support in stock requisition pre-production process.

• Provide administrative support for sales events trade shows and customer visits and customer appreciation programme.

• Ensure compliance with internal policies pricing guidelines and approval processes.

Qualifications:

• Bachelors degree or Diploma in Business Administration Marketing or a related field.

• Minimum of 2 years of experience in sales operations support or administrative role.

• Strong organizational and multitasking skills manage priorities with attention to detail.

• Excellent communication and interpersonal skills and ability to work with cross-functional teams.

• Proficiency in CRM software and Microsoft Office Suite (especially Excel).

• Ability to work independently and as part of a team.

• Strong analytical skills and the ability to interpret sales data.

• Resourceful and dedicated with the ability to manage complex tasks efficiently.

• Highly organized and able to prioritize tasks effectively.

• Customer-focused mindset with a proactive approach to problem-solving.