PT Night Auditor

Night Auditor

We are seeking a detail-oriented and dependable Night Auditor to manage overnight front desk operations and ensure accurate daily financial this role youll assist fans with late check-ins reconcile the days transactions and prepare reports for management. Ideal candidates are organized trustworthy and enjoy working independently in a quiet overnight setting.

Key Responsibilities

• Deliver exceptional fan service with a warm professional and polished demeanor at all times.

• Handle fan concerns complaints and special requests promptly and discreetly.

• Complete fan check-ins and check-outs accurately and efficiently during overnight hours.
• Maintain complete knowledge of room availability rates packages and hotel services.
• Answer phones emails and fan inquiries professionally and promptly.
• Coordinate with Security Housekeeping Engineering and Management as needed overnight.
• Perform the nightly audit process accurately and on time.
• Balance all hotel revenue transactions including room charges restaurant outlets parking and other departments.
• Verify credit card transactions and billing accuracy.
• Prepare and distribute daily financial and operational reports to management.
• Ensure all postings and adjustments are properly documented.
• Maintain strict attention to detail with financial reporting
• Investigate and resolve discrepancies before the end of shift.
• Follow all accounting PCI compliance and internal control procedures.
• Provide clear and detailed shift reports for morning leadership and department managers.
• Communicate all important incidents fan complaints maintenance issues and operational updates.
• Ensure proper pass-on communication between overnight and daytime memberss.
• Monitor hotel activity and report suspicious behavior immediately.
• Follow emergency procedures and assist during incidents or fan emergencies.
• Conduct property walks when required to ensure safety cleanliness and brand standards are maintained overnight.
• Maintain impeccable grooming and professional appearance
• Strong knowledge of PMS systems such as OperaInfor or similar platforms.
• Ability to use Microsoft Office reporting systems and accounting software efficiently.
• Strong organizational multitasking and time-management skills.
• Ability to work independently with minimal supervision overnight.
• Dependable attendance and punctuality are essential.
• Serve as the overnight leader on duty and make sound operational decisions when management is unavailable.

Education & Experience

Hotel experience is always a plus! Applicants should have:

• A high school diploma a GED or one year of hotel experience
• Previous experience in a similar or related position
• A combination of education and experience

What Youll Need to Succeed

• Eligible to work in the United States
• Ability to read write and communicate effectively in English
• Ability to sit stand bend kneel and lift as requiredwith or without reasonable accommodations
• Availability to work a flexible schedule including evenings weekends and holidays if needed
• A warm professional demeanor that reflects HVMGs Culture of Excellence
  
  

Why Our Associates Love HVMG

• Career growth opportunities across our nationwide portfolio
• Flexible scheduling
• Access up to 40% of your earned wages before payday with PayActive
  
• Paid Time Off (PTO) and Paid Holidays
• Full healthcare benefits: medical dental and vision
• 401(k) with guaranteed 4% match and no vesting period
• Exclusive hotel and food & beverage discounts

About HVMG

At REVERBby Hard Rock music brings people together REVERB gives them a place to stay

OurBe Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey This is the best management company Ive ever worked for. They walk the talk from the corporate office to the field.

We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny and if our executives are any indication todays dishwasher can be tomorrows Senior Vice President.

The above job description is not an exhaustive list of all the duties and responsibilities of the position nor should it be construed as a contract.

HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal state or local laws. This policy governs all aspects of employment including selection job assignment compensation promotion discipline termination and access to benefits and training.