Business Development Representative

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud the AI-powered Experience Orchestration platform organizations can accelerate growth by delivering empathetic personalized experiences at scale to drive customer loyalty workforce engagement efficiency and operational improvements.

We employ more than 6000 people across the globe who embrace empathy and cultivate collaboration to succeed. And while we offer great benefits and perks like larger tech companies our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.

As a Business Development Representative you will play a critical role in driving new business growth across strategic accounts in France. This role is suited for an experienced BDR with a proven track record in outbound prospecting account engagement and pipeline creation within complex enterprise environments.

You will partner closely with Account Executives and cross-functional teams to execute targeted account-based strategies engage senior stakeholders and build a strong qualified pipeline aligned with regional growth objectives.

What Youll Do

• Drive strategic outbound prospecting across enterprise and mid-market accounts using multi-channel approaches (calls email LinkedIn events and campaigns)

• Conduct in-depth account and market research particularly within key industries (e.g. FSI) to identify high-value opportunities

• Identify engage and build relationships with senior decision-makers and influencers

• Partner closely with Account Executives to develop and execute account-based strategies and territory plans

• Qualify inbound and marketing-generated leads converting them into high-quality sales opportunities

• Clearly articulate the value of Genesys Cloud and CX solutions aligned to customer challenges and business outcomes

• Leverage data insights and modern tools (e.g. AI Sales Navigator) to optimize outreach and engagement strategies

• Consistently generate qualified pipeline aligned with regional revenue targets

• Maintain accurate pipeline management activity tracking and reporting in Salesforce

• Meet and exceed KPIs related to pipeline creation meetings and conversion rates

What You Bring

• 35 years of experience in a BDR SDR or Inside Sales role within SaaS CX cloud or technology environments

• Proven experience as an experienced BDR with strong outbound prospecting and pipeline generation results

• Strong understanding of the French market

• Demonstrated ability to engage mid- to senior-level stakeholders in complex organizations

• Fluency in French and English languages

• Strong business acumen curiosity and strategic thinking

• Excellent communication organization and time-management skills

• Experience with Salesforce LinkedIn Sales Navigator and modern sales engagement tools

Why Genesys

• Join a global leader in Customer Experience (CX) and cloud technology

• Be part of a high-growth region with strong market opportunity

• Competitive compensation with performance-based incentives

• Clear career progression within a global sales organization

• Collaborative diverse and inclusive team environment

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About Genesys:

Genesys empowers more than 8000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core Genesys Cloud is the AI-Powered Experience Orchestration platform that connects people systems data and AI across the enterprise. As a result organizations can drive customer loyalty growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more visit.

Reasonable Accommodations:

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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race color age religion sex sexual orientation gender identity or expressionmarital status domestic partner statusnational origin genetics disabilitymilitary andveteran status and other protected characteristics.

Please note that recruiters will never ask for sensitive personal or financial information during the application phase.