Position Summary:

Location:

What will your job entail

Key Responsibilities

Bordereaux & Premium Processing

• Review reconcile and distribute written bordereaux for various Ryan Specialty MGUs and Coverholders
• Produce and maintain accurate processing bordereaux in line with Lloyds Market and internal requirements
• Ensure all premiums and return premiums are correctly attributed to the appropriate parties and year of account
• Raise and issue accurate documentation in accordance with current Lloyds Market practices using the Brokasure system
• Perform cash allocation of client funds against processed transactions ensuring accuracy and completeness
• Provide support to the Processing Team to process premiums and return premiums to Lloyds of London via XIS/Velonetic (formerly Xchanging) when required

Queries & Operational Support

• Manage monitor and respond to operational and premiumrelated queries received via shared inboxes and email channels
• Act as a point of contact for operational email queries providing timely and accurate responses or escalation where required
• Liaise with Ryan Specialty Underwriting Technicians to obtain and verify required information in support of processing activities
• Deal with and respond to all Velonetic/Xchanging queries within agreed timelines and service standards
• Maintain and update the queries tracker for all bordereaux premium and operational issues ensuring visibility and auditability

Team & Department Support

• Provide daytoday support to the Premium Processing team assisting with workload management and task completion as required
• Support team members during peak periods absences or backlogs to ensure operational continuity
• Assist with identifying process issues data discrepancies or recurring queries and escalate appropriately
• Attend internal and external meetings as required and contribute to discussions relating to operational performance and improvements

Administration & Record Management

• File manage and maintain all documentation records and data entry in line with internal procedures and audit standards
• Ensure data accuracy completeness and timely updating of systems and trackers
• Undertake general administrative and ad hoc tasks as required to support the effective running of the department

General

• Play an active role within the team and undertake other reasonable duties as required to ensure the department operates efficiently and compliantly

Skills and Attributes

• Strong numerical mathematical and administrative skills
• High level of accuracy and attention to detail
• Confident user of Microsoft Office with strong Excel capability
• Ability to communicate clearly and effectively both verbally and in writing
• Proactive motivated team player with the ability to work independently
• Strong time management skills with the ability to prioritise and meet deadlines
• Knowledge of Lloyds Market processes and Xchanging/Velonetic systems is highly advantageous
• Experience using processing systems such as Brokasure is also beneficial

Experience

• A graduate with an appropriate degree (or equivalent qualification) and/or
• One to two years experience in an insurance operations or technical support role is preferred
• Exposure to Lloyds Market processing bordereaux management or premium accounting is desirable but not essential

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race creed color religious beliefs physical or mental capabilities gender identity or expressionsexual orientation and many other characteristics bring together varied perspectives and add value to the service we provide our clients trading partnersand policy extends to all aspects of our employment practices including but not limited to recruiting hiring discipline firing promoting transferring compensation benefits training leaves of absence and other terms conditions and benefits of employment.