CashierReceptionist

Receptionist / Customer Experience Coordinator

Front Desk Customer-Facing Role Career Growth Opportunity

Krause Auto Group

Be the First Impression That Sets the Tone for the Entire Dealership Experience

Krause Auto Group is seeking a friendly professional and highly organized Receptionist / Customer Experience Coordinator to join our growing team. This is a key front-line role responsible for creating a welcoming environment and ensuring every customer interaction starts with a positive professional experience.

For over 30 years Krause Auto Group has built its success on customer satisfaction employee growth and a strong promote-from-within culture. We believe our employees are more than just a numberwe support individual development recognize contributions and celebrate success across every level of the organization.

With a portfolio of 12 automotive brands including BMW Mercedes-Benz Ford Lincoln Hyundai Genesis Lamborghini Aston Martin Rolls-Royce Koenigsegg McLaren and Lotus across four states youll be part of a fast-paced high-energy automotive environment with room to grow.

Why Youll Love It Here

• Free health insurance option available
• 401(k) with company match
• HSA company contributions
• Dental & vision insurance available
• Paid vacation PTO and holidays
• Career advancement opportunitieswe promote from within
• Employee discounts on vehicles parts & service
• Family-owned and operated culture
• Long-term career stability
• Supportive and team-oriented environment

What Youll Do

As the Receptionist / Customer Experience Coordinator you will be the first point of contact for customers and play a vital role in delivering a seamless dealership experience.

• Answer incoming dealership calls in a professional and friendly manner
• Greet and welcome customers and direct them to the appropriate department
• Notify sales or service staff when customers arrive and ensure proper introductions
• Assist in scheduling and confirming sales appointments
• Support sales and internal teams with communication and coordination
• Maintain a professional and positive presence at all times
• Type memos correspondence reports and other documents as needed
• Provide general administrative and front desk support
• Assist with additional tasks as assigned by management

What You Bring

• Strong communication and active listening skills
• Outgoing positive and professional personality
• Ability to multitask in a fast-paced environment
• Punctual reliable and detail-oriented work ethic
• Professional appearance and customer-first mindset
• Willingness to learn and grow within the organization

Requirements:

• Valid drivers license with a clean driving record

Why Krause Auto Group

• Over 30 years of automotive success
• Family-owned and operated organization
• Promote-from-within culture with real advancement opportunities
• Supportive leadership team focused on employee success
• Opportunity to grow within a multi-brand luxury and mainstream automotive group

Our Commitment to You

Krause Auto Group is proud to be an equal opportunity employer. We are committed to creating a workplace where every employee feels respected supported and empowered to succeed.