Director, Agile Change Management

Were building a relationship-oriented bank for the modern world. We need talented passionate professionals who are dedicated to doing whats right for our clients.

At CIBC we embrace your strengths and your ambitions so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC please visit

What youll be doing

As a Director Change Management & Communications Lead within the Enterprise Agile Centre of Excellence (COE) youll play a pivotal role in driving the adoption and success of the Agile operating model across CIBC. Reporting to the Senior Director Design & Change Lead youll develop and execute strategic change management and communication initiatives to support enterprise transformation. Youll lead the creation of engaging communications oversee people change management activities and foster Agile education and awareness throughout the organization. Building strong relationships with senior leaders HR and business units youll ensure stakeholders are informed engaged and equipped to embrace new ways of working. Your expertise will be key in monitoring progress identifying risks and guiding the organization through successful change.

At CIBC we enable the work environment most optimal for you to thrive in your role. Youll have the flexibility to manage your work activities within a hybrid work arrangement where youll spend 1-3 days per week on-site while other days will be remote.

How youll succeed

• Strategic Communications Leadership Develop and execute an enterprise-wide communications plan that clearly articulates the vision goals benefits and roadmap of the Agile operating model. Oversee the creation of consistent messaging tailored to diverse audiences ensuring alignment with corporate policies and standards.
• Change Management Execution Lead the design and implementation of people-centric change management strategies and plans to drive adoption of Agile practices. Conduct impact and readiness analyses maintain risk registers and tailor engagement approaches to stakeholder needs.
• Stakeholder Engagement & Advisory Build and nurture relationships with senior leaders HR and cross-functional teams. Serve as a trusted advisor on change and communication best practices gathering feedback to refine strategies and improve outcomes.
• Agile Education & Awareness Collaborate with business and functional leaders to develop and deliver Agile training and communication programs. Support the creation of a culture that embraces continuous learning and adapts to change.
• Measurement & Continuous Improvement Establish adoption and sustainment metrics monitor progress and recommend strategies to reinforce target behaviours. Track communication effectiveness and recommend improvements based on feedback and data.
• Project & Risk Management Oversee project timelines define clear objectives and manage risks to ensure timely and successful delivery of change initiatives.
  

Who you are

• Youre a strategic communicator. You have 7 years of experience leading communications and change management in large complex organizations ideally within an Agile transformation context.
• Youre a relationship builder. You excel at building trust and collaborating with senior leaders HR and cross-functional teams to achieve shared goals.
• Youre an expert in change management. Youre well-versed in change methodologies such as Prosci/ADKAR and have a proven track record of delivering impactful training and development programs.
• Youre a strong project manager. You manage communication plans timelines and objectives effectively delivering results in a fast-paced environment.
• Youre adaptable and solutions-focused. You thrive in ambiguity demonstrate creative problem-solving and can distill complex strategies into actionable plans.
• You have excellent communication skills. You are comfortable delivering presentations at senior and executive levels with strong written and verbal abilities.
• Values matter to you. You bring your real self to work and you live our values - trust teamwork and accountability.

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What CIBC Offers

At CIBC your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career rather than just a paycheck.

• We work to recognize you in meaningful personalized ways including a competitive salary incentive pay banking benefits a benefits program* defined benefit pension plan* an employee share purchase plan a vacation offering wellbeing support and MomentMakers our social points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation please contact

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities were actively recruiting for unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and where applicable must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation coding French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you all that you have to offer and give you the opportunity to learn more about us.

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