Assistant Agency Manager

Job Description

Insurance Agency Assistant Manager

Job Summary

Seeking a dedicated and experienced Insurance Agency Assistant Manager to oversee daily operations drive sales growth and lead a team of professionals to achieve performance goals. This role is pivotal in managing client relationships optimizing profitability and maintaining high standards of customer service. The ideal candidate will have a strong background in both Personal and Commercial lines of insurance with a proven ability to lead and inspire a team.

Compensation Package

• Base Salary: $60000 annually
• Annual Bonuses: $25000 (paid throughout the year)
• Growth Opportunity: Potential to take over agency management in the future

Responsibilities

• Sales & Growth: Develop and implement strategies to achieve monthly and quarterly sales targets driving revenue growth.
• Team Leadership: Recruit train motivate and mentor staff including producers and customer service representatives.
• Operations Management: Oversee daily workflows including policy issuance renewals and administrative tasks.
• Compliance & Risk Management: Ensure all agents adhere to state regulations licensing requirements and company policies.
• Customer Service Excellence: Address high-level client concerns monitor satisfaction levels and improve client retention rates.
• Performance Metrics: Track and analyze key performance indicators (KPIs) such as new business premium growth retention rates loss ratios and sales conversion rates.

Qualifications/Requirements

• Licensing: Valid Property & Casualty (P&C) Insurance License.
• Experience: Proven experience as an insurance agent with expertise in both Personal and Commercial lines sales and service.
• Skills: Strong leadership communication and negotiation skills. Proficiency in agency management systems particularly Epic.
• Mindset: A proactive results-driven individual with a passion for delivering exceptional customer service and fostering team success.

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