Director of Business Processes

Location:

How will you CONTRIBUTE and GROW

The Director of Business Processes is responsible for promoting a business process excellence culture acting as the Order to Cash Division expert as well as for implementing improvement strategies in support of Airgas Field and Business Support Center (BSC) operations. This individual will be an integral contributor in developing solutions and leading expert training teams with an overall focus on improving efficiency and effectiveness internal controls customer service and EBITDA performance.

Salary Range:130 - 150k

Recruiter: Deondre Taylor / /

Continuous Improvement

• Lead and facilitate continuous improvement initiatives such as Lean Six Sigma and other process improvement methodologies.

• Conduct internal process benchmarking in partnership with process stakeholders to identify best-in-class solutions as well as areas to enhance performance efficiency and productivity.

• Identify opportunities for operational efficiency and cost reduction.

• Demonstrate financial acumen by developing compelling business cases supporting recommended opportunities.

• Ensure sustainability of all improvements post-implementation by partnering with cross-functional team leaders and process owners to define the optimal performance measurements to track and measure success over time.

Training

• Develop and implement SAP technical processes and Continuous Improvement training.

• Train coach and mentor select associates in the Six-Sigma principles and practices of driving transformational change.

• Direct and execute strategies that ensure that Training teams meet the goals and levels of production or service required by their company.

• Collaborate with the Compliance Manager on Airgas Operating Standards Compliance training for the division.

Data analysis

• Analyze operational data and feedback to identify pain points and areas for improvement.

• Utilize data-driven insights to make informed decisions and create action plans for improvement.

• Design and implement meaningful yet measurable operational metrics and practices to identify/monitor department performance through the creation of operational efficiencies.

• Drive innovation by continually assessing work flow processes and implementing improvements that are high impact and insightful.

Order to Cash & Acquisitions

• Analyze root cause and provide resolution recommendations for Order to Cash one-off or systemic issues.

• Liaise with subject matter experts including Credit/Collections Special Handling Central Billing Cash Applications Sales Customer Service etc. to evaluate OTC issues and determine a course of action.

• Lead the evaluation of order-to-cash process improvement opportunities.

• Manage the process of timely and accurate completion of all tasks required to complete an acquisition/merger scratch-start and plant closure in collaboration with region stakeholders.

Are you a MATCH

Required Qualifications and Competencies:

• Bachelors Degree / Four-year college degree from an accredited institution

• 110 years of progressive professional experience including business process improvement order to cash experience

• Experience successfully leveraging business analytics to inform decisions

• Systematic problem solver focused on implementing solutions to solve root cause problems

• Comfortable with out of the box thinking and challenging status quo

• Strong ability to partner across a complex decentralized organization and influence outcomes at all levels

• Ability to communicate and deliver presentations with impact

• Solid computer skills (i.e. Excel Database programs)

• Extensive knowledge of ERP systems (SAP preferred)

• Team player who can collaborate to drive better outcomes

• Ability to set goals and motivate self

• Exceptional communication and interpersonal skills

• Strong project management skills

Preferred Qualifications and Competencies:

• Comprehensive understanding of efficiency principles such as Lean/Six Sigma; Green belt

• Experience in industrial or manufacturing industries strongly

• Experience in industrial gas / hardgoods companies or industrial companies strongly

Benefits

We care about and support our Airgas Families. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical dental and vision plans short-term and long-term disability life and accidental death and dismemberment (AD&D) insurance Employee Assistance Program (EAP) pre-tax commuter transportation benefit parental leave vacation sick time floating holidays jury duty and funeral/bereavement leave and paid holidays for all eligible full-time employees.

Additionally we offer our eligible employees a 401k plan with company matching funds tuition reimbursement discounted college tuition for eligible employees dependents and an Airgas Scholarship Program for dependent children.

Associates who are members of collective bargaining units should review their bargaining agreement to determine whether they are eligible for some or all of the benefits described here and to see any special terms or conditions for eligibility.

Your DIFFERENCES enhance our PERFORMANCE

At Airgas we are committed to building a workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants regardless of their race gender sexual orientation religion disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.

About Airgas

Airgas an Air Liquide company is a leading U.S. supplier of industrial medical and specialty gases as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18000 associates Airgas fosters a culture of safety customer success sustainability and innovation. Airgas associates are empowered to share ideas take initiative and make decisions.

Airgas is a subsidiary of Air Liquide a world leader in gases technologies and services for industry and healthcare. Present in 60 countries with approximately 66500 employees Air Liquide serves more than 4 million customers and patients.

Join us for a stimulating experience: At Airgas you matter and so does the work you do. As a member of our team you play an important role in the success of your team making sure our products are created sustainably and delivered safely and turn youll find a welcoming workplace where youre valued for who you are and where you can fill your potential while growing a fulfilling career whatever path you choose.

Equal Employment Opportunity Information

We are an equal opportunity employer. We welcome all qualified applicants regardless of race color religion sex sexual orientation gender identity national origin disability veteran status or any other protected characteristic.

Airgas an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.

Airgas does not discriminate against qualified applicants with disabilities and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process please contact us by email at

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