Departmental Application Support Manager
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Job Location:
Arlington, TX - USA
Monthly Salary:
Not Disclosed
Posted on:
19 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Summary
The Departmental Application Manager supports provides strategic oversight and full lifecycle management for a portfolio of departmental applications supporting one or two business units. This role ensures applications are reliable secure and compliant with enterprise standards while meeting department-specific operational needs. Responsibilities include governance deployment maintenance enhancement and retirement of systems as well as vendor and stakeholder coordination to deliver stable cost-effective solutions. The manager balances departmental priorities with organizational objectives while demonstrating strong leadership customer-centric approaches and disciplined adherence to best practices.
Essential Duties And Responsibilities
Evaluate business and technology risks and internal controls ensuring decisions align with access governance data protection and information security standards. Lead and develop a high-performing technical team through strategic hiring performance management coaching and professional development. Define business outcomes and facilitate alignment with them. Evaluate existing and emerging technologies and tools in the selection of service offerings for the business units. Understands business and information technology management processes and demonstrates an advanced understanding of business processes internal control risk management IT controls and related standards. Align business and IT management processes with risk and control standards while owning service performance through defined metrics KPIs and reporting. Cultivate and sustain positive working relationships with business units. Identify opportunities to improve engagement with the business units. Perform other duties as assigned.
Minimum Qualifications
Bachelors degree in computer science information systems or related field. Six (6) years of experience in a technical field which includes application support focusing on user-facing engagement. Two (2) years in a leadership role overseeing staff and budgets. OR ten (10) years of any combination of education experience and training.
Preferred Qualifications
Masters degree in computer science information systems or related field. Four (4) years in a leadership role overseeing staff and budgets.
Work Schedule
Monday Friday 8:00 AM 5:00 PM Participates in on-call escalation for 247 continuous system availability. May work off-hours to perform emergency and routine system maintenance.
The Departmental Application Manager supports provides strategic oversight and full lifecycle management for a portfolio of departmental applications supporting one or two business units. This role ensures applications are reliable secure and compliant with enterprise standards while meeting department-specific operational needs. Responsibilities include governance deployment maintenance enhancement and retirement of systems as well as vendor and stakeholder coordination to deliver stable cost-effective solutions. The manager balances departmental priorities with organizational objectives while demonstrating strong leadership customer-centric approaches and disciplined adherence to best practices.
Essential Duties And Responsibilities
Evaluate business and technology risks and internal controls ensuring decisions align with access governance data protection and information security standards. Lead and develop a high-performing technical team through strategic hiring performance management coaching and professional development. Define business outcomes and facilitate alignment with them. Evaluate existing and emerging technologies and tools in the selection of service offerings for the business units. Understands business and information technology management processes and demonstrates an advanced understanding of business processes internal control risk management IT controls and related standards. Align business and IT management processes with risk and control standards while owning service performance through defined metrics KPIs and reporting. Cultivate and sustain positive working relationships with business units. Identify opportunities to improve engagement with the business units. Perform other duties as assigned.
Minimum Qualifications
Bachelors degree in computer science information systems or related field. Six (6) years of experience in a technical field which includes application support focusing on user-facing engagement. Two (2) years in a leadership role overseeing staff and budgets. OR ten (10) years of any combination of education experience and training.
Preferred Qualifications
Masters degree in computer science information systems or related field. Four (4) years in a leadership role overseeing staff and budgets.
Work Schedule
Monday Friday 8:00 AM 5:00 PM Participates in on-call escalation for 247 continuous system availability. May work off-hours to perform emergency and routine system maintenance.
Required Experience:
Manager
About Company
An educational leader in the thriving North Texas region, UTA nurtures minds within an environment that values excellence, ingenuity, and diversity.
