Medical Office Assistant RadiologyStorm Eye Institute MUSCP

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Job Description

The Patient Access Representative I at MUSC Health East Cooper Medical Pavilion serves as the first point of contact for patients delivering essential front-line administrative support. This role plays a key part in creating a welcoming and efficient experience by ensuring a smooth accurate registration process and supporting timely access to responsibilities include greeting patients and their families verifying demographic and insurance information collecting payments and outstanding balances and completing all pre-registration registration and compliance documentation in accordance with regulatory and organizational standards. All tasks are performed within the Epic electronic health record (EHR) role also involves conducting insurance verification and scheduling follow-up and referral appointments as needed. The Patient Access Representative I is expected to meet established productivity and service quality benchmarks while maintaining strict adherence to HIPAA and confidentiality position supports care coordination efforts and contributes to a team environment focused on delivering exceptional customer service and patient-centered care.

Additional Job Description

Required Minimum Training and Education:High School diploma or equivalent education required. One year of customer service experience. Must have basic computer skills. Previous healthcare front desk experience preferred. Demonstrate ability to organize and prioritize work provide excellent verbal and written communication interact tactfully with customers and establish and maintain effective relationships with others.

Required Licensure Certifications Registrations: n/a

Physical Requirements:Continuous requirements are to perform job functions while standing walking and sitting. Ability to bend at the waist kneel climb stairs reach in all directions fully use both hands and legs possess good finger dexterity perform repetitive motions with hands/wrists/elbows and shoulders reach in all directions. Maintain 20/40 vision corrected see and recognize objects close at hand and at a distance work in a latex safe environment and work lift and/or carry objects weighing 20 lbs (/-) unassisted. Lift from 36 to overhead 15 lbs. Infrequently work in dusty areas and confined/cramped spaces.

If you like working with energetic enthusiastic individuals you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race color religion or belief age sex national origin gender identity sexual orientation disability protected veteran status family or parental status or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program please click here: Experience:

Junior IC