Employee Benefits Account Manager

Job Description

Employee Benefits Licensed Account Manager

Job Summary

Seeking a dedicated and experienced Employee Benefits Licensed Account Manager to join a team. This full-time hybrid role (3 days per week in-office) is ideal for a professional with a strong background in employee benefits account management who thrives in a fast-paced environment and is passionate about delivering exceptional client service. The successful candidate will serve as the primary point of contact for a portfolio of clients managing the full account lifecycle including renewals compliance and benefits administration.

Compensation Package

• Salary Range: $70000 - $80000 annually
• Benefits: Competitive benefits package 401(k) paid time off professional development opportunities etc.

Responsibilities

• Act as the primary contact for assigned employee benefits clients fostering strong long-term relationships.
• Manage complex service issues related to claims eligibility coverage billing and plan changes escalating as needed.
• Oversee the renewal process including gathering census data coordinating marketing strategies obtaining quotes and managing timelines.
• Market new and renewal business to carriers analyze proposals and prepare benchmarking reports and plan comparisons.
• Negotiate with carriers and vendors to secure competitive rates and plan designs aligned with client needs.
• Prepare client-ready proposals quote comparisons and renewal presentations.
• Coordinate open enrollment meetings employee communication materials and implementation checklists.
• Update and maintain benefits administration platforms including plan setup employee enrollment and eligibility updates.
• Provide compliance support for ACA ERISA HIPAA and other employee benefits requirements.
• Maintain accurate documentation of client interactions policy changes and service activities in agency management systems.
• Collaborate with producers carriers and internal teams to ensure client satisfaction and retention.
• Identify opportunities for workflow improvements and operational efficiencies.

Qualifications/Requirements

Required:

• Current Life and Health Producer License in good standing.
• Minimum of 3 years of experience in employee benefits group health or insurance agency account management.
• Strong knowledge of employee benefits plan structures renewal workflows and carrier marketing practices.
• Familiarity with claims billing eligibility open enrollment and benefits administration processes.
• Working knowledge of ACA ERISA HIPAA and related compliance requirements.
• Excellent organizational skills with the ability to manage multiple accounts and deadlines.
• Strong written and verbal communication skills with the ability to explain benefit options and service issues clearly.
• High attention to detail and commitment to compliance and documentation.

Preferred:

• Experience with Applied Epic and Employee Navigator software.
• Familiarity with carrier portals census collection and benefits administration platforms.

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