Systems AdministratorIT Support

Systems Administrator / IT Support (Hybrid) Dandenong South

Looking to step beyond the service desk and into a broader systems role This is your chance to build your career in a growing global business.

About Us Daniels Health
Daniels Health is a global healthcare solutions company focused on making healthcare safer through innovative waste management and infection control systems.

• Operating across Australia the US Canada and the UK

• Supporting hospitals and healthcare providers with critical infrastructure and services

• Committed to protecting people and the environment

As we continue to grow were strengthening our global IT capability and this role is a key part of that journey.

The Opportunity
Were hiring a Systems Administrator / Service Desk Analyst to join our Melbourne team. This is a hybrid role where youll split your time between hands-on user support and managing core IT systems.

You will:

• Support engineers and office teams with business-critical issues

• Act as a key escalation point for complex technical problems

• Manage and improve systems across Microsoft 365 Azure and endpoint environments

• Help build a more secure efficient and scalable IT function

• Contribute to follow-the-sun support across our global operations

What Youll Be Doing

• Troubleshoot hardware software and connectivity issues (Tier 12)

• Support Microsoft 365 applications including Outlook Teams SharePoint and OneDrive

• Manage users and access in Active Directory and Entra ID

• Administer Windows Server and cloud-based systems (Azure)

• Manage endpoints using Intune (and ideally JAMF)

• Support security initiatives including MFA least privilege and endpoint protection

• Monitor systems backups and respond to incidents

• Contribute to projects upgrades and continuous improvement

What Were Looking For

• 3 years experience in IT support systems administration or a hybrid role

• Strong troubleshooting skills across Windows environments

• Experience with Microsoft 365 Active Directory and endpoint management

• Solid understanding of networking fundamentals (DNS DHCP TCP/IP)

• A proactive customer-focused mindset

Nice to have:

• Azure experience

• JAMF exposure

• Cybersecurity experience

Why Join Daniels Health

• Opportunity to step into a broader systems-focused role

• Real ownership and visibility across a global IT environment

• Career progression toward a Regional IT Lead role

• Work on meaningful systems that support the healthcare sector

• Collaborative and supportive team culture

• On-site gym with free personal training sessions

Location and Flexibility

• Dandenong South Melbourne

• Hybrid working (approximately 3 days on-site)

If youre ready to grow your career beyond support and into systems wed love to hear from you.