We are currently seeking a Tender Specialist to join our team at Ctrack.

Main purpose:

The Tender Specialist is responsible for managing the full tender lifecycle from opportunity identification through to submission award handover and post-tender analysis. This is a strategic and hands-on role requiring leadership ownership and accountability to ensure high-quality compliant and competitive tender submissions that support business growth. The successful candidate will lead tender processes across public and private sectors coordinate cross-functional teams manage deadlines drive continuous improvement and maximise win rates.

Job Functions:

Tender Strategy & Opportunity Management:

• Identify assess and track relevant tender opportunities aligned to company strategy.
• Review tender invitations RFPs RFQs Vendor requests and proposals for commercial viability.
• Conduct bid/no-bid evaluations and provide recommendations to management
• Develop tender response strategies to improve competitiveness and success rates.
• Monitor procurement portals government bulletins and client procurement platforms.
• Collaborate with internal teams including marketing product development technical and customer support to ensure successful tender submissions and drive business success.

Full Tender Management (Start to Finish):

• Manage the complete tender process from receipt to final submission.
• Interpret tender specifications scope pricing requirements product/technical specifications and compliance criteria.
• Ensure all submissions are complete accurate professional and submitted on time.
• Oversee electronic courier and portal-based tender submissions.
• Ensure that your customer service index (CSI) remains above a 90% threshold.

Bid Compilation & Proposal Writing:

• Compile compelling professional and commercially sound tender responses.
• Draft executive summaries methodology responses capability statements and company profiles.
• Edit proofread and format submissions to a high standard
• Ensure responses are aligned to customer requirements and evaluation criteria.

General Responsibilities & Stakeholder Coordination:

• Lead collaboration between Sales Finance Legal Operations Technical Procurement and Executive teams.
• Obtain pricing technical solutions legal approvals supporting documents and sign-offs.
• Manage third-party partner documentation and subcontractor submissions.
• Chair internal tender progress meetings where required
• Stay informed about industry trends competitor activities and market opportunities to identify potential leads and develop strategies accordingly.
• Represent the business at industry events conferences and trade shows to network with potential clients and promote our products or services.

Compliance & Governance:

• Maintain an up-to-date compliance library including:
• Tax Clearance / Tax PIN
• BBBEE Certificate
• CIPC Documents
• Financial Statements
• Insurance Certificates
• ISO / VESA / SANAS / Accreditation Certificates
• Contracts and SLA templates

• Ensure full compliance with tender requirements and governance standards.
• Reduce submission risks by conducting quality assurance reviews before final submission.
• Work with Finance and Sales teams on pricing schedules and commercial models.
• Ensure profitability margin alignment and commercial accuracy.
• Validate costing sheets rate cards and contractual commitments.
• Manage clarification requests presentations and briefing sessions.
• Coordinate contract acceptance and internal handover to operations.
• Ensure smooth transition from tender award to implementation.

Leadership Responsibilities:

• Mentor junior tender administrator.
• Drive accountability across departments to meet deadlines.
• Implement best practices and stronger bid governance.
• Act as the internal subject matter expert on tender management.

Reporting & Continuous Improvement:

• Maintain tender pipeline reports dashboards and management updates.
• Track win/loss ratios revenue secured and tender performance metrics.
• Analyse unsuccessful bids and recommend improvements.
• Continuously improve tender templates systems and processes.

Behavioural Competencies:

• Communication skills
  Clear and effective communication both verbal and written.
  Ability to articulate value propositions and negotiate effectively.

• Strategic Thinking
  Strategic mindset to identify opportunities for business growth and expansion.
  Ability to analyse market trends competitor activities and tender scopes.
  Developing and implementing strategic plans to achieve business objective

• Problem solving & analysis
  Strong analytical skills to identify issues and propose solutions.
  Ability to troubleshoot and resolve concerns in a timely manner.
  Adaptability to changing circumstances and ability to think on their feet.

• Team collaboration
  Ability to collaborate effectively with internal teams such as marketing product development technical and customer support.
  Contributing to a positive team environment and sharing best practices.

• Time Management
  Excellent organizational skills to manage multiple accounts and priorities effectively.
  Prioritizing tasks and activities to maximize productivity and achieve goals.

• Resilience and Persistence
  Maintaining motivation and resilience in the face of rejection or setbacks.
  Persistence in pursuing submissions and overcoming obstacles to achieve tender awards.

• Ethical Conduct
  Commitment to upholding high ethical standards in all tender activities ensuring compliance with company policies and regulations.

Qualifications & Experience:

• Degree / Diploma in Business Management Supply Chain Procurement Finance Law or related field MBA.
• Minimum 35 years experience in tender management or bid management.
• Proven experience managing high-value public and private sector tenders.
• Experience in ICT Fleet Management Telematics Security or Technology sectors advantageous.
• Strong understanding of contractual and commercial terms.
• Strong understanding & experience in assembling project/implementation plans.

Skills & Competencies:

• Advanced knowledge of tendering and procurement processes.
• Strong project management and deadline management skills.
• Strategic mindset with the ability to analyse data identify trends and develop effective sales strategies.
• Excellent proposal writing and business communication skills.
• High commercial acumen and analytical ability.
• Strong negotiation and stakeholder management skills.
• Exceptional attention to detail.
• Ability to work under pressure with multiple simultaneous deadlines.
• Strong leadership and decision-making ability.
• Experience with tender portals and e-procurement systems.
• Solid experience with reporting writing.

Systems Knowledge:

• Advanced Microsoft Office skills (Word Excel PowerPoint).
• Advanced Outlook skills.
• Advanced Microsoft Teams knowledge & skills.
• Experience with tender portals and e-procurement systems.
• Ensure that you are fully trained and comfortable with the entire Ctrack solutions stack.

Closing Date: 11 May 2025 at 16:00