Customer Service Agent
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Job Location:
Northport, NY - USA
Hourly Salary:
$ 14 - 16
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Do you love interacting with others making connections and helping people Then youre an excellent fit for the customer service representative position at our company! Youll be responsible for responding to customer inquiries mitigating service problems and providing an exemplary customer experience. If this posting sounds like a job youll love we highly encourage you to apply.
- Answer a high volume of incoming calls with a positive and professional attitude
- Provide friendly helpful customer support and problem resolution
- Handle incoming sales calls and follow provided scripts accurately
- Manage accounts receivable: send reminders follow up on late payments maintain AR records and provide reports to your direct supervisor
- Work on various projects as assigned (administrative tasks special campaigns etc.)
- Accurately update and manage customer information in our CRM system (FieldRoutes)
- Utilize Google Workspace tools (Gmail Docs Sheets etc.) effectively
- Collaborate with other team members to ensure excellent service delivery
- Previous experience in customer service sales or AR preferred
- Confident clear and friendly communication skillsespecially on the phone
- Strong computer skills and ability to learn new systems (FieldRoutes experience is a plus!)
- Comfortable using Google Workspace is a plus (Docs Sheets Gmail Calendar etc.)
- Ability to multitask and thrive in a fast-paced environment
- Strong attention to detail and organizational skills
- A positive can-do attitude and a team player mentality
Required Experience:
Unclear Seniority
About Company
We are a small, family-owned and operated business that started in 1930. David, the owner, is the 3rd generation of Bama Exterminating. Two of his children, Joseph and Anna Beth, also work at Bama and will be 4th generation owners. We do residential and commercial pest and termite con ... View more
