Butler
Portlaoise - Ireland
Job Summary
This is an ideal opportunity for an outgoing individual who thrives on offering excellent customer service and loves to communicate with others. This is a dynamic and busy role in our Front of House and has direct communciation with our guests.
This is a Full time permanent position 5 over 7 days Shift work. 3 shift patterns available spanning the hours of 8am - 8pm. Occasional night work for cover.
The duties include (but are not limited to:)
- Welcome our guests on the steps of the House as they arrive
- Meet and greet our guests
- Responsible for guest luggage and parking of expensive vehicles
- Responsible to assist guests to their allocated rooms
- To have an almost constant presence in the public areas and entrance hall.
- Answer the house telephone in a courteous and helpful manner. Taking messages on behalf of guests and management and ensuring such messages are passed on promptly and accurately.
- Offering the best possible advice to guests on the House and Demesne and complete daily house tours
- Assisting guests with all Demesne activities.
- Issuing and maintaining all sports equipment and golf buggies.
- Restocking cleaning and maintaining all public fireplaces
- Keeping public areas tidy and checking on guests without intruding on their privacy.
- Helping other departments when necessary
- Conversing with guests providing information and directing them as required.
If you are a team player have a passion for customer service have excellent communication skills and want to work in a 5 star luxury property surrounded by natural beauty - then we want to hear from you.
Additional Information :
- Please only apply if you are legally able to work in Ireland
- Excellent Employee Benefits on offer including generous service charge/gratuity policy
- Rural location and small property (21 bedrooms) so limited staff accommodation available which is a short distance from property.
Remote Work :
No
Employment Type :
Full-time
About Company
We are a family-owned Relais & Châteaux property located on the stunning West Coast of Vancouver Island and have been creating world-renowned guest experiences since we opened in 1996.While situated in one of the most beautiful places in the world, the success of the Wickaninnish Inn ... View more