Director Content Engineering CDH

The Director of Content Engineering leads the strategy architecture and delivery of enterprise-scale content platforms that power digital experiences across web mobile clinical marketing and knowledge channels. This role sits at the intersection of content engineering AI and experience ensuring content is modular reusable AI-ready and delivered with high reliability and performance.

This leader is accountable for transforming content from static assets into structured intelligent API-driven systems that scale across products channels and use cases.

Key Responsibilities

Content Platform Strategy & Architecture

• Define and own the long-term vision for content platforms (CMS headless CMS DAM knowledge systems).
• Drive adoption of headless composable API-first content architectures.
• Ensure content models support omnichannel delivery personalization localization and accessibility.
• Establish standards for structured content metadata taxonomy and semantic tagging.

Engineering Leadership

• Lead and scale a team of content platform engineers technical architects and platform leads.
• Set engineering standards for reliability performance security and scalability.
• Partner with Platform Identity Search Personalization and AI teams to enable end-to-end experiences.
• Oversee CI/CD pipelines automation and platform observability for content systems.

AI & Intelligent Content Enablement

• Enable AI-ready content through structured schemas metadata enrichment and governance.
• Partner with AI/ML teams to support GenAI use cases such as:
  • Intelligent search and recommendations
  • Content summarization and generation
  • Knowledge retrieval and conversational experiences
• Ensure responsible AI usage with guardrails provenance and human-in-the-loop workflows.

Governance Compliance & Accessibility

• Ensure content platforms meet regulatory security and privacy requirements.
• Drive accessibility (WCAG) localization and content lifecycle governance.
• Define roles workflows and approval models across decentralized teams.
  
  

This vacancy is not eligible for sponsorship/ we will not sponsor or transfer visas for this position. Also Mayo Clinic DOES NOT participate in the F-1 STEM OPT extension program.

Bachelors degree in a related field (e.g. Computer Science Design Business Cybersecurity Health Informatics). Minimum of 10 years of progressive leadership experience in at least one of the following areas: digital health product development UX design enterprise security or systems operations. Proven experience leading large cross-functional teams and managing enterprise-level initiatives.

Advanced degree (e.g. MS MBA MDes MPH) in a relevant discipline preferred.

The preferred candidate will possess:

• Deep experience with headless CMS platforms (e.g. Contentful Adobe AEM Sitecore Sanity etc.).
• Strong understanding of content modeling taxonomy metadata and semantic design.
• Expertise in API-driven architectures microservices and cloud-native platforms.

• Experience integrating content systems with:

  oSearch & personalization platforms
  oIdentity & consent systems
  oAnalytics and experimentation tools
  oAI/LLM pipelines

• Familiarity with DAM knowledge management and content workflow automation.
• Experience leading 2030 engineers and platform specialists.
• Operating with a platform-as-a-product mindset including roadmaps OKRs and internal SLAs.
• Experience championing reuse composability and enterprise leverage over bespoke solutions.
• Experience driving cross-org alignment between content product and engineering teams.