QC Coordinator

The Purpose

The QC Coordinator plays a key role in safeguarding product quality ensuring every piece meets the technical craftsmanship and compliance standards of the business. Working as part of the specialist Quality Control team the role supports the smooth flow of stock through the supply chain maintains the integrity of product data and partners closely with internal teams and suppliers to uphold excellence across all quality handling and compliance processes.

Main Responsibilities

• Execute highquality product inspections across all Jewellery categories ensuring each item meets defined technical craftsmanship and compliance standards.
• Maintain accurate product data and documentation ensuring all technical attributes certifications and quality details are correctly recorded in internal systems.
• Support stock integrity and movement coordinating with Logistics and internal teams to ensure accurate processing storage and handling of all pieces.
• Identify quality issues and risks escalating concerns proposing corrective actions and contributing to continuous improvement with suppliers and internal partners.
• Ensure compliance with regulatory and internal standards including hallmarking Chain of Custody requirements and other qualityrelated controls.
• Collaborate crossfunctionally with Merchandising Logistics Workshops and suppliers to resolve quality queries and support operational needs.
• Contribute to quality reporting and analysis supporting the QC Manager with insights that help reduce internal and external failure costs.
• Support operational and administrative processes within the QC function ensuring smooth daily operations and adherence to inventory control procedures.

What Youll Do

Act Like an Owner: Take responsibility for upholding product quality data accuracy and compliance across all QC processes ensuring every piece meets the standards expected by the business.

Create Clarity: Provide clear structured insights on product quality technical accuracy and compliance issues enabling informed decisions across QC Logistics Merchandising and supplier partners.

Empower Teams: Work closely with colleagues across QC Logistics Merchandising and external partners to resolve issues efficiently share knowledge and support a culture of continuous improvement.

Challenge Conventions: Identify risks inefficiencies and quality concerns proposing improvements that strengthen product integrity operational accuracy and supplier performance.

Succeed Together: Build strong working relationships across the organisation contributing to a seamless flow of stock accurate product information and a consistently highquality customer experience.

Qualifications :

• Experienced in quality control product handling or supply chain operationsideally within luxury jewellery or a highvalue product environment.
• Skilled in Microsoft Office with intermediate Excel and confident using ERP systems such as SAP or Oracle.
• Strong problemsolver with the ability to analyse information identify priorities and adapt quickly in a fastpaced environment.
• Excellent communicator able to provide clarity set expectations and collaborate effectively with internal teams and external partners.
• Knowledgeable about jewellery manufacturing craftsmanship standards or luxury product handling (or eager to develop this expertise).
• Highly organised with strong timemanagement skills able to structure work manage deadlines and maintain accuracy under pressure.
• Collaborative and relationshipdriven building trust and working effectively with colleagues to achieve shared goals.
• Clear concise and persuasive in both written and verbal communication.
• Energetic proactive and selfmotivated with the ability to operate confidently in ambiguity and drive high performance.
• Committed to fostering a diverse inclusive and supportive working environment where everyone can contribute and grow.

Additional Information :

• A great working environment
• Fantastic pension scheme
• 27 days of holiday bank holidays with the opportunity to buy or sell 5 more days
• Private Healthcare
• Mental health is a top priority for De Beers Group - we offer free subscription to Headspace and have mental health first aider
• Competitive salary
• Your Choice membership discounts
• Employee share schemes 
• Staff discount
• Free breakfast & lunch at onsite restaurant
• Free onsite gym
• Flexible benefits package 

Who we are

De Beers Group is a company with a rich history and a sparkling future. Since 1888 our experts have searched the world for natures most precious gem. Our diamonds bring beauty to the world. But we think they can do so much more. We want our diamonds and our business to make life brilliant for our people our customers and the world around us. Venetia Mine is part of De Beers Group Managed Operations Business which integrates mines operations and support functions in the De Beers Group producer countries of Canada and South Africa to shape a safe sustainable future for De Beers Groups people shareholders communities and partners.

Safety

Safety first is a way of life for us. We are unconditional about the safety health and well-being of our colleagues at work and at home and about that of the communities where we work. We aim to lead the industry by investing in innovation to protect people who are at the heart of our business. Our high performing teams take accountability for their own and others actions work collaboratively and always show care and respect.

Inclusion & Diversity

We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are. We provide equality of opportunity to enable everyone to fulfil their potential. Referrals incentive applicable: This opportunity is open to a paid referral incentive according to the Referral Policy. Referral incentives are applicable to De Beers Group internal employees only. 

Building Forever

Sustainability is at the heart of our decision-making it is how we do business.   Building Forever is key to our purpose as it represents our ambitious and holistic sustainability framework and is central to our ability to deliver long-term value to our communities and partners. This shapes how we protect our social and environmental license to operate build a long-term legacy in our host communities and earn consumers trust in our diamonds that they can wear with pride. 

Background Checks

Successful candidates will be required to complete background screening which may include a criminal check and validation of qualifications.

Remote Work :

No

Employment Type :

Full-time