AI Enablement – Business Enablement Associate

Join us to shape the future of AI in business workflows and accelerate innovation across a global organization. You will have the opportunity to build deep expertise in frontier AI/ML technologies and play a pivotal role in how thousands of business users adopt and apply advanced analytics. We value your curiosity strategic mindset and drive to continuously learn. At JPMorganChase you can make a measurable impact and grow your career in a collaborative fast-moving environment. Discover how your skills can help us foster an AI-first culture and deliver commercial results.

As a Business Enablement Associate in the AI Enablement team within the Chief Data & Analytics Office you will be the operational backbone for AI adoption in the Commercial & Investment Bank. You will manage the publication and distribution of AI playbooks curate libraries of reusable AI components and ensure high-quality persona-level guidance reaches business users. You will collaborate with specialists across multiple lines of business helping to scale impactful AI solutions and foster a culture of innovation. Your work will directly influence how AI tools are integrated into business workflows and drive measurable outcomes.

Job Responsibilities:

• Own publication and distribution of AI playbooks across business lines and personas ensuring consistent quality and discoverability
• Manage libraries of LLM Suite Assistants Prompts and skills including curation tagging documentation and lifecycle management
• Operationalize rollout of LLM Suite Assistants to priority personas including onboarding materials and ongoing user support
• Develop technical expertise in GenAI LLM Suite prompt engineering and assistant/skills frameworks
• Track adoption and engagement metrics for playbooks and assistants surfacing insights for strategic reporting
• Partner with line-of-business specialists and CDAO representatives to identify package and scale repeatable use cases
• Synthesize content and adoption progress for senior management updates

Required Qualifications Capabilities and Skills:

• Prior experience with AI and knowledge of Financial Services
• Driven organized and detail-oriented with a strategic and curious mindset
• Hands-on experience publishing and managing content in an enterprise knowledge or product hub
• Knowledge and understanding of AI & ML especially GenAI and Prompt Engineering; familiarity with LLM evaluation RAG and agentic workflows
• Familiarity with GitHub Copilot Claude Code Agentic Coding MCPs and Skills
• BSc or MSc degree in a relevant field (e.g. Computer Science or related)
• Comfortable working in a fast-moving matrixed environment across multiple business lines and time zones
• Outstanding ability to analyze problems and apply quantitative analytical approaches
• Ability to assimilate new information and persona-specific nuances
• Strong verbal and written communication skills
• Proficiency in MS Excel and PowerPoint

Preferred Qualifications Capabilities and Skills:

• Experience with strategic reporting and knowledge enablement in large organizations
• Exposure to enterprise-scale AI adoption and change management
• Familiarity with publishing and version control best practices
• Experience collaborating with cross-functional teams
• Understanding of commercial impact measurement for AI solutions
• Ability to synthesize complex information for senior management
• Interest in fostering an AI-first mindset and culture

If you are ready to make a difference and help drive the integration of AI into business workflows we invite you to join us and be part of a team that values innovation collaboration and continuous learning.