Sales Assistant Max Mara Department London

SALES ADVISOR FULL TIME @ MAX MARA CONCESSION LONDON DEPARTMENT STORE

Max Mara is looking for a passionate Sales Advisor to join our team within one of Londons most prestigious department stores.

As a Sales Advisor you will be the face of Max Mara on the shop floor embodying the brands heritage craftsmanship and refined Italian elegance while delivering an exceptional client experience to a discerning international clientele.

Key Responsibilities

• Welcome and assist clients in line with Max Maras brand philosophy service standards and quality expectations
• Drive individual and team sales targets set by the Store Manager contributing to the overall performance of the location
• Build develop and nurture long-term client relationships through proactive clienteling activities (CRM tools follow-ups appointments in-store events)
• Provide expert styling advice and product storytelling communicating the heritage materials and craftsmanship behind each piece
• Ensure visual merchandising standards are consistently maintained and that the floor is impeccably presented at all times
• Continuously develop product knowledge fashion awareness and competitor insight
• Handle client queries after-sales requests and complaints with professionalism and discretion
• Act as a true brand ambassador within the multi-brand department store environment representing Max Maras values and customer-centric culture

Candidate Profile

• Minimum 13 years of retail experience; previous experience in luxury fashion or within a London department store is a strong advantage
• Fluent English
• Genuine passion for fashion style and the Max Mara universe
• Proven ability to build a personal client book and develop loyal relationships
• Goal-oriented proactive and motivated by both personal and team KPIs
• Polished presentation excellent interpersonal skills and a true service mindset
• Flexibility to work weekends peak trading periods and key retail events

ABOUT MAX MARA FASHION GROUP

Max Mara Fashion Group is recognized worldwide as the forerunner of modern pret-à-porter.

The first Italian clothing company founded in 1951 with the aim of offering haute de gamme womens clothing produced according to industrial processes of excellence.

Passion commitment and tradition have created a unique fashion style:

9 brands

60 collections per season

items sold per year

105 countries in the world

2500 mono-brand stores

10000 multi-brand stores

27 languages spoken

5500 collaborators in the world

Our organisational structure is based on 44 Departments including Fashion Design Marketing & Sales Operations Retail ICT Architecture Design Economics BI etc.

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We are committed to equality of opportunity for all employees.

We accept and value the differences between people without any bias including but not limited to: race ethnicity gender gender identity sexual orientation age social class physical ability or attributes religious or ethical values system national origin and political beliefs.

Remote Work :

No

Employment Type :

Full-time