Information Systems Administrator & Security Analyst

Infrastructure & Operations

• Maintain and optimize enterprise infrastructure across our full enterprise architecture and environments to ensure reliability scalability and performance aligned to business needs.
• Administer servers networks enterprise applications and end-user environments (including mobility platforms such as smartphones and tablets).
• Manage core infrastructure services including firewalls VPN access wireless networks and system availability.
• Support change management and operational processes to ensure consistency security and service quality across all IT systems.

Cybersecurity & Risk Management

• Support the execution and continuous improvement of the organizations cybersecurity program.
• Develop and maintain security policies standards operating procedures and awareness materials.
• Lead or contribute to enterprise vulnerability and patch management processes.
• Stay current with emerging threats best practices and technologies including evolving areas such as AI security.
• Identify opportunities to leverage AI to automate operations monitoring or security workflows
• Support secure adoption of AI tools within infrastructure and IT operations
• Contribute to evaluation of emerging AI technologies

Incident Response & Resilience

• Participate in and where appropriate lead incident response activities working closely with internal teams and external Security Operations Centre (SOC) partners.
• Support incident preparedness through simulations response planning and continuous improvement of response capabilities.

Governance Compliance & Reporting

• Support internal and external security audits regulatory compliance activities and third-party risk management.
• Develop and report on key performance indicators (KPIs) and security metrics for leadership including the Executive team.
• Provide input into enterprise information security strategy policy and service delivery.

Continuous Improvement & Innovation

• Proactively identify opportunities to enhance infrastructure performance security posture automation and operational efficiency.
• Contribute to cross-functional initiatives providing expertise in infrastructure cloud and cybersecurity to support business transformation.
• Support the secure adoption of emerging technologies ensuring alignment with organizational governance and risk management practices.

Collaboration & Support

• Work collaboratively across IT and business teams to understand requirements and deliver effective solutions.
• Provide occasional support for Tier 1 service desk activities during peak periods or team coverage needs.
• Manage vendor relationships and support contract coordination where required.
• Participate in an on-call rotation to support business continuity.

AI & Emerging Technology

• Support secure adoption and operation of AI-enabled technologies
• Contribute to AI risk assessments governance and compliance activities
• Stay informed on AI trends risks and best practices

Infrastructure & Operations

• Maintain and optimize enterprise infrastructure across our full enterprise architecture and environments to ensure reliability scalability and performance aligned to business needs.
• Administer servers networks enterprise applications and end-user environments (including mobility platforms such as smartphones and tablets).
• Manage core infrastructure services including firewalls VPN access wireless networks and system availability.
• Support change management and operational processes to ensure consistency security and service quality across all IT systems.

Cybersecurity & Risk Management

• Support the execution and continuous improvement of the organizations cybersecurity program.
• Develop and maintain security policies standards operating procedures and awareness materials.
• Lead or contribute to enterprise vulnerability and patch management processes.
• Stay current with emerging threats best practices and technologies including evolving areas such as AI security.
• Identify opportunities to leverage AI to automate operations monitoring or security workflows
• Support secure adoption of AI tools within infrastructure and IT operations
• Contribute to evaluation of emerging AI technologies

Incident Response & Resilience

• Participate in and where appropriate lead incident response activities working closely with internal teams and external Security Operations Centre (SOC) partners.
• Support incident preparedness through simulations response planning and continuous improvement of response capabilities.

Governance Compliance & Reporting

• Support internal and external security audits regulatory compliance activities and third-party risk management.
• Develop and report on key performance indicators (KPIs) and security metrics for leadership including the Executive team.
• Provide input into enterprise information security strategy policy and service delivery.

Continuous Improvement & Innovation

• Proactively identify opportunities to enhance infrastructure performance security posture automation and operational efficiency.
• Contribute to cross-functional initiatives providing expertise in infrastructure cloud and cybersecurity to support business transformation.
• Support the secure adoption of emerging technologies ensuring alignment with organizational governance and risk management practices.

Collaboration & Support

• Work collaboratively across IT and business teams to understand requirements and deliver effective solutions.
• Provide occasional support for Tier 1 service desk activities during peak periods or team coverage needs.
• Manage vendor relationships and support contract coordination where required.
• Participate in an on-call rotation to support business continuity.

AI & Emerging Technology

• Support secure adoption and operation of AI-enabled technologies
• Contribute to AI risk assessments governance and compliance activities
• Stay informed on AI trends risks and best practices

• Completed bachelors degree in computer science/software engineering or College Diploma in a related technology field
• 8 years working in a dynamic IT Ops environment
• Experience with Azure Administration would be a strong asset.
• Experience or certification with industry recognized certifications and standards such as ITIL NIST OWASP etc. would be an asset.

CAA Atlantic

At CAA Atlantic were not just a company; were a driving force in the modern world of Atlantic Canada. With a rich history dating back to 1947 we are deeply rooted in our region but our vision is firmly fixed on the future. Our mission To revolutionize the way people experience safety travel and well-being in the 21st century.

Serving our members with pride across the four Atlantic Provinces were not your typical organization. As a forward-thinking not-for-profit were committed to pushing the boundaries of whats possible.

If youre looking to be part of a company thats leading the charge in modernizing the travel and safety industry look no further. As a four-time recipient of the Most Trusted Brand in Canada over the past five years were on an unwavering journey to become the most trusted member-focused organization and top employer in Atlantic Canada. Join us and be part of the future with CAA Atlantic. Together well drive innovation ensure safety and redefine the way Atlantic Canada experiences the world.

Why Work With Us:

• Challenging work with an amazing team
• Strong commitment to the community and giving back (more than $50K in charitable giving to the IWK Foundation Ronald McDonald House Atlantic and the Janeway Childrens Hospital Foundation in 2022 in addition to many more)
• A competitive compensation package
• Generous paid time off based on professional experience
• Paid volunteering
• Telemedicine - provides you with 24/7 direct access to medical care and wellness services by phone or video chat
• Health and Safety of employees is the number one priority
• Complimentary Premier CAA Membership
• An in-house gym facility and/or corporate gym rate and partial reimbursement
• An innovative and dynamic work environment
• Ongoing learning and development opportunities

Our Vision: To be the most trusted and sustainable Member organization in Atlantic Canada.

Our Mission: To make a difference every day by anticipating understanding and exceeding the expectations of our Members

Our Core Values

• WE WILL BE BOLD We embrace change and encourage bold decisions to be made in pursuit of delivering positive impact and innovative solutions for our Members and our community.
• WE DO WHAT WE SAY Our Members and our Community know they can trust us to be there when we say we will to provide the safety and security they can count on and deliver the great service theyve come to expect. Our word is our bond.
• WE THINK DIFFERENTLY We create a culture built on being curious embracing new ideas backgrounds and perspectives which expands our thinking and leads to creative solutions.
• WE DO THE RIGHT THING We commit to operating in the best interest of others upholding integrity and being transparent in our actions and decision making.

Diversity and inclusion at CAA Atlantic

As a member-driven organization we are dedicated to building a workforce that reflects the diversity of the communities in which we live. It is important to us that every employee has the opportunity to reach their full potential and we recognize that diverse perspectives enhance our collective innovation creativity and allow us to provide amazing service to our Members.

Accommodation

Applicants should identify if they require accommodation during the competition process (on a confidential basis). All postings available in alternate formats upon request.