National Sales Coordinator, Inside Sales and Key Accounts

The successful candidate will provide administrative and sales support for Manulife Banks National Accounts team. They will be required to develop a thorough understanding of the Manulife Bank business the uniqueness of its distribution channels and the unique needs of our sales force.

Reporting into the Head of National Accounts the successful candidate would be expected to provide professional and effective support to the directors of national accounts. This includes accountabilities like the fulfillment of sales & marketing material requests assisting with medium to large scale sales events maintaining and continuously working with stakeholders to store and format critical sales reports and relevant sales content managing all team employee status changes (onboarding and terminations) and submitting and tracking expenses and budget management.

The National Sales Coordinator will act as a central point of contact for the National Accounts team. The objective is to assist the team in achieving a specific sales target from multiple distribution channels on a national scope. Sales incentive programs and marketing tools are provided to assist in the achievement of this goal.

Position Responsibilities:

• Manage all new hire onboarding leave of absences and terminations including support for home office setup and system access.

• Maintain update and organize all content on our internalcommunication platforms

• Medium to large event coordination for the field including advisoreducation and distribution channel events (Note: this role will also support all medium to large event management for home office locations currently Waterloo and Halifax)

• Co-ordinate and monitor prompt distribution of marketing materials and sales aids as requested by national accounts team

• Responsible for small scale projects

• Contribute to the production and distribution of firm scorecards

• Assist in planning and booking all meeting logistics on behalf of the Head of National Accounts

• Problem resolution for field management (National Accounts Directors)

• Process invoices for region and track maintain submit expenses etc.

• Handle all incoming and outgoing mail and courierAd-hoc sales reporting task

Required Qualifications:

• Post-secondary degree and/or the equivalent combination of education/experience

• Strong interpersonal professional and diplomacy skills with a high comfort level in dealing with individuals at all levels in the organization

• Excellent skills with Microsoft Office including Word PowerPoint & Excel

• Strong organizational time management and priority setting skills to meet tight deadlines

• Demonstrated ability to multi-task show initiative and anticipate needs in a proactive manner

• Ability to prepare and understand reports and identify discrepancies in reporting

• Able to exercise discretion and tact in situations involving sensitive and confidential information

• Ability to work independently and in a team environment

• Ability to balance multiple priorities while maintaining a high degree of accuracy and attention to detail

• Strong verbal communication and business writing skills

• The successful candidate will be required to communicate in English and French to support clients from various provinces outside of Québec.

When you join our team:

• Well empower you to learn and grow the career you want.

• Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.

• As part of our global team well support you in shaping the future you want to see.

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer

At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .

Referenced Salary Location

Salary range is expected to be between

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions geography and relevant job-related factors such as knowledge skills qualifications experience and education/training. If you are applying for this role outside of the primary location please contact for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short- and long-term disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies such as artificial intelligence (AI) and automated processing tools to analyze and process the information you provide to us or third parties in the application process. For more information please refer to our personal information collection statement.