Senior Human Resources Generalist

• Medical Dental & Vision Benefits
• 401(k) matching
• Opportunity for advancement
• Training & development

• Serve as the primary point of contact for all employee benefit inquiries including medical dental vision life disability and supplemental plans.
• Manage benefit enrollments changes and terminations; ensure accuracy in ADP and with carriers.
• Partner with the HRIS Analyst to ensure benefit plans rates eligibility rules and workflows are correctly configured and functioning smoothly.
• Work directly with ADP and benefit carriers to monitor and troubleshoot EDI files resolve discrepancies and complete required audits.
• Review and reconcile quarterly benefit reports including billing audits and contribution accuracy.
• Participate in the annual benefits review supporting plan design discussions data gathering and vendor coordination.
• Support Open Enrollment including system setup communication planning employee education and troubleshooting.
• Support the annual 401(k) audit and conduct periodic HRIS audits to ensure accurate plan data.
• Other duties as assigned

• Lead and administer all leaves of absence ensuring compliance with FMLA ADA state-specific leave laws and company policies across all U.S. states.
• Provide timely distribution collection and processing of all required leave documentation.
• Maintain accurate leave tracking status updates and communication with employees and managers.
• Serve as the primary advisor to employees and supervisors throughout the leave process ensuring clarity compliance and a positive employee experience.
• Coordinate with Payroll to ensure accurate pay benefit deductions and returntowork processing

• Manage all workers compensation (WC) claims from initial report through closure ensuring timely documentation and communication with employees managers carriers and Safety
• Partner with the Safety team to evaluate light-duty or modified duty options and support returntowork planning
• Support compliance reporting as needed
• Provide weekly updates to employees on leave or WC status and communicate weekly summaries to department managers
• Ensure all WC paperwork is processed accurately and in accordance with state regulations and carrier requirements

• Maintain accurate employee data in HR systems for all benefit leave and WCrelated transactions
• Conduct regular audits to ensure data integrity compliance and alignment between HRIS carriers and payroll
• Create maintain and continuously improve HR documentation including SOPs job aids forms and process guides
• Respond promptly to employee and supervisor inquiries through the HR ticketing system ensuring timely resolution or escalation

• Crosstrain in other HR areas including onboarding/offboarding employee relations HR data administration and policy interpretation to ensure full team coverage
• Provide backup support for HR team members during peak periods absences or highvolume cycles

• Participate in initiatives to optimize HR software and systems for better data management automation and analytics
• Support data review and cleanup for annual reporting requirements including audits and compliance submissions
• Manage the annual ACA reporting process including data validation coordination with HRIS and Payroll carrier file reconciliation and timely submission of 1094/1095 forms. Assist the HR Director with ACA strategy review and final compliance checks.
• Assist with benchmarking and bestpractice research related to benefits leave and workers compensation
• Identify opportunities for process improvements and contribute to initiatives that enhance efficiency compliance and employee experience
• Prepare and distribute HR communications related to benefits leave and WC programs

• Assist with policy implementation and change management for new or updated benefits leave and WC programs
• Support training for supervisors on leave protocols workers compensation processes and benefits-related procedures
• Contribute to the development and delivery of employee education materials guides and presentations

• Support HR compliance calendar tasks as assigned
• Participating in special projects assigned by HR leadership

• Demonstrates expertise in key HR disciplines including employee relations and supervisor coaching HR compliance Workers Compensation administration OSHA recordkeeping leave management onboarding and people change administration (title and pay changes promotions and separations).
• Build trusting relationships and collaborate effectively with team members supervisors and stakeholders at all organizational levels
• Handles sensitive personnel situations with sound judgment discretion and confidentiality ensuring consistent and compliant outcomes
• Embraces change and maintains a continual improvement mindset with a strong preference for automation self-service and technology-driven HR solutions
• Understands business goals and recommends new approaches policies and procedures to improve productivity compliance and employee experience across all HR functions
• Communicates clearly and professionally both in writing and verbally and serves as a knowledgeable resource on HR policies handbook interpretation and process documentation
• Excels in organization prioritization and execution effectively managing multiple tasks and HR projects in a fast-paced environment
• Demonstrates strong analytical problem-solving and decision-making skills; uses data to drive process improvements and operational accuracy
• Displays meticulous attention to detail a commitment to continual learning and alignment with Paul Davis Values Vision Mission and 10 Serving Basics

• Minimum of 3 years of hands-on experience in employee benefits administration 401k audits leave of absence management (FMLA ADA STD/LTD) and workers compensation
• Strong knowledge and application of federal and state employment laws and regulations
• Proficient in using HR software (e.g. ADP PeopleSoft) and Microsoft Office Suite
• Exposure to multiple HR functions and best practices

• Bachelors degree in human resources business administration or related field
• HR certification (e.g. SHRM-CP PHR) is a plus
• Experience in process improvement initiatives within HR functions

• This role is primarily a sitting position requiring the employee to remain in a stationary position up to 100% of the time
• The person in this position needs to occasionally move about inside the office to access file cabinets office machinery etc.
• Constantly operates a computer and other office productivity machinery such as a calculator fax machine copy machine and computer printer
• Must be able to observe and perceive information on a computer and documents
• Must be able to communicate and converse with staff over the phone
• Occasionally will lift to 10lbs.
• Ability to safely operate a passenger vehicle when necessary

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law.

Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results