Admissions Counselor
Job Location:
Independence, MO - USA
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Overview
Annual Salary: $55000 to $60000 depending on experience
Flexible Schedule:Monday to Friday 9:00 AM to 5:00 PM
Location: 3205 N Twyman Rd Independence MO 64058
Embark Behavioral Health is seeking anAdmissions Counselorto guide families through the intake process for residential treatment for their teenagers. In this role youll serve as a trusted point of contact for caregivers during a pivotal moment helping them understand their options and confidently take the next step toward care. Youll collaborate with internal teams manage a high volume of calls and ensure admissions are handled accurately and efficiently. Your work will play a meaningful role in connecting youth and families to the support they need.
Responsibilities
Educate families aboutEmbarksservicesand continuum of care assess studentfit present cases to the clinical team and advocate for both the student and their family throughout the admissions process
Provide informed consent to prospectivefamiliesby reviewing insurance benefitsfinancial responsibility and the creation of good faith estimates
Plan and coordinate admissions logistics in collaboration with the Admissions Director onsite teams and prospective families while balancing AverageDaily Census (ADC) and minimum wait time goals.
Assist with case management up to 14 hours per week supporting residents in SUD services and state placements completing documentation and coordinating calls between residents and external providers
Work in collaboration with the Admissions Director tomaintainawareness of bedspaceavailability and census needsto relevant stakeholders.
In collaboration with the Admissions Director serve as a communication bridge between the clinical team utilization review team and leadership teams by sharing updates trends and strategic insights to better the admissions experience for enrolling families.
Document all calls emails and activities with prospective families efficiently in Sales Force and collect accurateandtimelypayment from families upon admission.
Organize and lead family and referral partner tours in partnership with theDirector of Clinical Partnership (DCP)and on-site team.
Provideappropriate resourcesand referrals to families who are nota fitfor Embark programs.
Work closely with the Admissions and Executive Director todetermineadmissions and programmatic needs andproblemsolve accordingly.
Provide support for a few hours one weekend per month as needed.
Qualifications
What we are looking for (Preferred):
- Masters degree in counseling a plus!
- Experience with case management and care coordination
- Sales or marketing experience ideally in a service-oriented environment
- Ability to confidently handle sensitive conversations with professionalism and urgency.
- Working knowledge of DSM-V and behavioral health terminology
- Personable empathetic and professional approach when supporting individuals and families in crisis
Required:
- Bachelors degree in psychology counseling social work or related field
- Experience working in a behavioral health or human services setting
- Strong computer skills including proficiency in Microsoft Office (Excel Outlook Word Teams)
Benefits
Apply now to embark on a rewarding journey with us!
- Become the Best of the Best:Access to an established Mastery Program that offers unparalleled opportunities for professional growth.
- Proven Positive Outcomes:Youll have the satisfaction of knowing that your work is making a tangible difference in young adults and adolescent lives.
- Holistic Family Approach:Embark recognizes the importance of treating families which is crucial for sustained recovery and well-being for teens.
- Comprehensive Benefit Programthat includes medical insurance dental insurance vision insurance voluntary life and AD&D insurance long-term disability 401K with company matching PTO and paid parental leave.
If youre ready to be part of a dedicated team making a lasting impact on young lives in our community we want to hear from you!
Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community.
#onsite #LI-EB1
About Company
Chrysalis therapeutic boarding school offers healing mental health treatment to girls in Montana and across the country.
