Job Summary

We are seeking a highly organized and detail-oriented Business Operations Coordinator to support core operational workflows across client onboarding billing coordination contract administration and internal systems support.

This role plays a key part in ensuring smooth client experiences accurate operational processes and strong internal organization. You will work cross-functionally with internal teams while maintaining professional communication with clients. This is a client-facing role requiring strong written English skills attention to detail and the ability to manage multiple workflows simultaneously.

Key Responsibilities

• Support end-to-end client onboarding processes and ensure smooth transitions
• Coordinate billing workflows invoicing and accounts receivable tracking
• Assist with contract preparation organization and documentation management
• Maintain and update CRM systems and internal operational tools
• Monitor workflows and ensure timely and accurate completion of tasks
• Communicate professionally with clients and internal stakeholders
• Identify process inefficiencies and recommend improvements
• Ensure data accuracy and proper documentation across systems

Qualifications

• Strong organizational and project coordination skills
• Excellent written and verbal English communication
• Comfortable working in a client-facing environment
• Detail-oriented with strong accountability and follow-through
• Ability to manage multiple workflows and priorities
• Experience with CRM and operational tools preferred
• Familiarity with automation tools is a plus (Zapier Make n8n)

Tools & Systems

Google Workspace Slack HubSpot Ignition Zapier Make (Integromat) n8n CRM platforms billing systems workflow automation tools

Work Setup

• 100% Remote
• Must be available during US business hours