Senior Delivery & Implementation Manager
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Job Location:
Alpharetta, GA - USA
Monthly Salary:
Not Disclosed
Posted on:
1 hour ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Delivery Program Manager / Implementation Leader
Role Summary
Drive strategic and hands-on execution of complex cross-functional implementation programs. This role focuses on delivery governance capacity planning risk mitigation and ensuring successful onboarding and stabilization across multiple client implementations.
Key Responsibilities
- Identify systemic delivery risks and implement long-term mitigation across process tooling and resourcing.
- Own execution of implementation programs from intake through onboarding and stabilization.
- Build and manage delivery plans milestones dependencies and risks across concurrent projects.
- Monitor capacity utilization backlog health throughput and delivery velocity.
- Lead execution reviews escalations and stakeholder communications.
- Translate lessons from incidents and delays into continuous improvement actions.
- Provide data-driven recommendations to senior stakeholders on timelines scope sequencing and roadmap readiness.
- Support client conversations when delivery risks or capacity constraints arise.
Required Experience
- 8 years in Project/Delivery/Implementation leadership roles.
- Strong experience in capacity planning demand forecasting and delivery governance.
- Background in enterprise high-volume environments (payments fintech SaaS telecom utilities or regulated industries).
- Proven ability to influence cross-functional teams without direct authority and communicate at executive level.
Preferred
- Experience with complex integrations or API-driven implementations.
- Experience partnering with Sales on delivery commitments.
- PMP PgMP SAFe Agile or similar certifications preferred.
