Patient Safety Applications Administrator

Questions to screen for

• How hands-on were you in Midas day to day
• Were you an end user / reporting user or true application admin
• Did you own build configuration issue resolution testing upgrades vendor coordination
• Any direct Riskonnect experience
• Any experience with Statit or Datavision

• Title: RM - CX-Patient Safety Applications Coordinator AMS
• Location: 100% Remote (CST Hours)
• Start Date / End Date: 6/1/2026 12/31/2026 (approx. 6 months)
• Schedule: 40 Hours per week
• Equipment: Supplier provided
• Number of Openings: 1

POSITION OVERVIEW

The Patient Safety Applications Coordinator will manage day-to-day operations and complex patient safety workflows within a dynamic healthcare environment. This role serves as a technical bridge between Accenture teams software vendors and client stakeholders to ensure high-quality support and enhancements.

DAY-TO-DAY RESPONSIBILITIES

• Coordinate issue resolution within Midas Plus (including Statit & Datavision) and Riskonnect applications.
• Work with vendors to test and implement new features in Patient Safety applications.
• Generate ad hoc and periodic reports for the Regulatory group.
• Act as a Subject Matter Expert (SME) for event and risk reporting workflows and configurations.
• Lead and coordinate with offshore support teams ensuring effective task delegation.
• Maintain system documentation including workflows build specifications and testing protocols.

TOP 3 REQUIRED SKILLS

1. Technical Admin Experience in clinical applications (4 years)
2. Exposure to Patient Safety or Risk Event logging applications (4 years)
3. Healthcare Provider Industry Experience (4 years)

ADDITIONAL DESIRED SKILLS

• Riskonnect Midas Plus Statit or Datavision admin experience
• Epic ClinDoc/Orders/Amb certification
• ITIL/ServiceNow documentation experience
• Clinical background (RN BSN etc.)

IDEAL CANDIDATE PROFILE

A technical administrator with deep roots in healthcare provider systems who is comfortable acting as a liaison between technical teams and clinical stakeholders. They should be a self-starter capable of managing offshore teams and participating in on-call rotations while maintaining strict HIPAA compliance.

Required Skills :

Basic Qualification :

Additional Skills :

Background Check : No

Drug Screen : No