Recruiting Associate

Roles & Responsibilities:

Primary duties include but are not limited to the following:

Recruiting & Candidate Experience

• Attract engage and evaluate candidates for ownerâoperator driver and terminal opportunities
• Serve as an initial point of contact and deliver a professional responsive candidate experience
• Maintain consistent followâup to keep candidates engaged throughout the recruiting and onboarding process
• Support onboarding coordination to help ensure smooth transitions from candidate to active driver

Driver Retention & Engagement

• Support driver retention initiatives by maintaining regular communication with drivers and ownerâoperators
• Partner with operations safety and terminal teams to help address driver questions or concerns
• Assist with tracking driver feedback trends and common issues impacting retention
• Support outreach related to anniversaries checkâins reactivation efforts and other initiatives
• Help reinforce company culture expectations and values through messaging and followâthrough

Systems Reporting & Process

• Maintain accurate and upâtoâdate information within the recruiting CRM and related systems
• Track recruiting and retention activity supporting reporting on pipeline onboarding and retention metrics
• Follow established workflows and contribute to process documentation and consistency
• Coordinate with the marketing team to support recruiting and retention campaigns

Qualifications/Experience:

• Minimum 1-year experience in a recruiting role preferred.
• Knowledge of DOT/FMCSA rules and regulations driver qualifications and CSA.
• Familiar with basic DOT driver hiring requirements and compliance.
• Professional written verbal communication and interpersonal skills.
• Working knowledge of MS Office including Word Excel PowerPoint Outlook and Microsoft Teams.
• Proven ability to develop strong working relationships.
• High degree of professional integrity.

Required Experience:

IC