Key Account Manager

Solenis is a leading global provider of water and hygiene solutions. The companys product portfolio includes a broad array of water treatment chemistries process aids functional additives cleaners disinfectants and state-of-the-art monitoring control and delivery systems. These technologies are used by customers to improve operational efficiencies enhance product quality protect plant assets minimize environmental impact and create cleaner and safer environments. Headquartered in Wilmington Delaware the company has 78 manufacturing facilities strategically located around the globe and employs a team of over 23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree.

For additional information about Solenis please visit or follow us on social media.

We are seeking a highly skilled Key Account Manager to support our industrial water treatment customers in the Little Rock Arkansas region. This role is responsible for managing technical programs optimizing system performance and driving commercial growth across a diverse base of industrial customers.

You will serve as the primary technical advisor and relationship manager ensuring program excellence in cooling boiler Influent and wastewater treatment systems while delivering strong value to customers and expanding Solenis presence in the region.

PRIMARY ROLE:

• Expand market penetration for assigned region or customers in the Pulp & Paper and Water industry. Identify new customers and opportunities within region and grow business while reinforcing Solenis brand.
• Manages a base of business ranges from very little to large base. A Sales Professional must have a defined territory or industry where they have sufficient opportunity to capture competitively held business; and assigned an aggressive and achievable revenue growth target.

RESPONSIBILITIES:

• Technical Program Management
• Conduct routine testing monitoring and troubleshooting of cooling tower boiler and water/wastewater treatment systems
• Diagnose and correct issues involving feed pumps controllers valves analyzers and monitoring devices
• Perform audits performance reviews corrosion monitoring system surveys and root cause analyses
• Recommend program adjustments to improve reliability efficiency compliance and costeffectiveness
• Maintain accurate service documentation reports and treatment records

CUSTOMER SUPPORT & RELATIONSHIP DEVELOPMENT:

• Serve as the onsite technical partner and trusted advisor for industrial clients
• Build strong relationships with operations maintenance engineering reliability and procurement teams
• Present technical reports KPIs business reviews and optimization proposals
• Respond to operational concerns and develop corrective action plans to support customer goals
• Reinforce Solenis value through consistent engagement and resultsfocused support

COMMERCIAL & ACCOUNT OWNERSHIP:

• Manage revenue pricing execution and contract performance for assigned accounts
• Identify qualify and secure new business and program upgrades within the customer base
• Collaborate with internal Solenis teams to ensure seamless delivery ontime product supply and high service quality
• Support inventory management and coordinate chemical deliveries and onsite logistics
• Execute account plans to achieve growth margin targets and longterm customer retention

SAFETY & REGULATORY COMPLIANCE:

• Promote and adhere to Solenis safety culture at all customer sites
• Follow plantspecific safety protocols including contractor onboarding LOTO PPE requirements and site entry procedures
• Ensure treatment programs comply with environmental and operational regulations

KEY ACCOUNTABILITIES:

• Develops business development strategies and creates annual business development plans for relevant area to reach required business objectives and revenue.
• Works closely with extended commercial team (ie Corporate Accounts Regional Marketing Pricing and Applications) to understand business requirements and market needs.
• Sell new business and new applications in your territory. Develop and implement sales plans on new opportunities including documenting ROI and value delivery.
• Establish maintain and prioritize an accurate and current sales funnel in SFDC. Manage profitability of the account (pump settings pricing and accounts receivable). Review territory applications and processes/procedures for safety improvements
• Achieve customer satisfaction resulting in optimal retention of existing business and growth of new business

QUALIFICATIONS:

• Bachelors degree in Chemical Engineering Chemistry Environmental Engineering Mechanical Engineering or related field (equivalent experience considered)
• At least 3 years of industrial water treatment experience involving cooling boiler or water/wastewater systems
• Strong mechanical aptitude and handson troubleshooting capability
• Demonstrated ability to build and maintain strong industrial customer relationships
• Excellent written and verbal communication skills including technical reporting
• Valid drivers license and clean driving record

PREFERRED:

• Experience supporting industrial customers in Arkansas the MidSouth or surrounding regions
• Background working with manufacturing plants utilities chemical operations or food/beverage facilities
• Familiarity with customer safety programs and industrial work environments

WHAT WE OFFER:

• Competitive salary and performancebased incentive plan
• Comprehensive health and wellness benefits
• Company vehicle
• Fifteen days of paid time off
• 401(k) plan with company match
• Extensive training and longterm career development opportunities

We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what weve identified and you think you can bring value to the role wed love to learn more about you.

At Solenis we understand that our greatest asset is our people. That is why we offer competitive compensation comprehensive benefits which include medical dental vision & 401K and numerous opportunities for professional growth and development. So if you are interested in working for a world-class company and enjoy solving complex challenges whether in the lab or the field consider joining our team.

Solenis is proud to be an Equal Opportunity Affirmative Action Employer including Minorities / Women/ Veterans / qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin or protected veteran status and will not be discriminated against on the basis of disability.

Should you require assistance in applying to this opportunity please reach out to Solenis Talent Acquisition at