Bilingual Assistant Community Manager
Austin, TX - USA
Job Summary
Who We Are
CLEAR Property Management has been doing things differently since 2008. Were not a corporate machine were a team of sharp driven people who take pride in managing properties the right way. Our growth comes from investing in our people promoting from within and building a culture where your work actually means something.
The CLEAR brand stands for precision dedication and excellence. If youre tech-savvy people-oriented and ready to own your role youll fit right in.
The Role
The Assistant Manager is the backbone of community operations. Youll handle collections and delinquency step in for the Community Manager when needed support leasing efforts and make sure residents have a positive experience from move-in to move-out. You keep the trains running and you keep them running well.
What Youll Own
Financial Performance
- Monitor and manage delinquency targeting 01.5% of total billed income monthly
- Bill NSF and late fees accurately and on time
- File collection agency claims for skips and evictions; manage third-party collections after 30 days post-move-out
- Meet budgeted income expectations each month
Operations & Compliance
- Complete deposit accountings within 3 business days of vacancy with zero errors
- Distribute 3-Day Notices by the 5th of each month; file evictions or establish Hold-Off Agreements by the 12th
- Send Small Balance Notices by the 7th; document all activity in delinquency notes
- Notify residents of NSF payments within 24 hours
- Complete Month End Close Out using the checklist by the 25th of each month
- Maintain accurate complete resident files and Yardi documentation throughout
Leasing & Resident Relations
- Show lease and move in prospective residents
- Update unit availability daily
- Prepare and deliver all legal notices in compliance with state law and company standards
- Resolve resident concerns and escalate when appropriate
What You Bring
- 2 years of residential property management experience (required)
- Strong collections background
- Yardi experience (strongly preferred)
- Solid understanding of Fair Housing security deposit law and basic accounting
- Bilingual in Spanish and English
- Proficient in Microsoft Office
- High school diploma or equivalent required; college degree a plus
- Ability to lift 25 lbs. as needed
The right person for this role is organized calm under pressure and doesnt need to be micromanaged. You take ownership communicate well and know how to balance urgency with professionalism.
What We Offer
- Monthly commissions quarterly bonuses
- Health dental vision pet life disability and 401(k)
- Paid holidays and PTO (with annual accrual increases)
- Leadership and skills training
- Holiday savings program and company events
- A real path to grow we promote from within
Ready to be CLEARLY better Wed love to hear from you.
Required Experience:
IC
About Company
We’re hiring! Want to be part of a growing company whose core values include supporting your success and advancement in the company? CLEAR Property Management isn’t a mega-institution where you’d be lost. Clear and simple, we successfully manage properties by making a CLEAR and posit ... View more