RN Primary Care

Job Summary

Job Responsibilities

• Perform licensed clinical triage for patient telephone calls electronic messages and in-basket communications
  requiring nursing assessment clinical judgment and protocol-driven decision-making. Appropriately prioritize
  manage and escalate patient concerns to physicians or advanced practice providers as clinically indicated.
• Communicate interpret and adjudicate physician/provider orders including medication refill requests
  diagnostic results and treatment plans. Provide legible and signature-authenticated documentation as needed
  of all actions taken accurately and timely to the patients medical record.
• Prepare patients for physician examination. This includes gathering patient assessment information relating to
  the patients learning and education ability; providing patient and family education; measuring and recording
  vital signs; and accurately documenting the information in a timely manner in patient charts.
• Perform phlebotomy; administer injections immunizations and other special procedures demonstrating skills in
  the principles of infection prevention reduction and control appropriate for the medical setting.
• Provide high-acuity and complex patient follow-up care including chronic condition management abnormal
  result notification symptom escalation and coordination of care requiring licensed nursing judgment beyond
  Medical Assistant scope.
• Provide follow-up care for patients that includes but is not limited to: arranging diagnostic testing specialist
  appointments hospital admissions and transitional care activities ensuring timely completion and appropriate
  patient communication.
• Support chronic care management preventive care initiatives and patient education interventions contributing
  to care-gap closure quality measure performance and organizational incentive requirements.
• Monitor prioritize and ensure timely completion of clinical back-office workflows including results management
  referrals patient communications and documentation to improve turnaround times patient satisfaction and
  continuity of care.
• Serve as a clinical resource and escalation point for Medical Assistants providing guidance and support for
  workflows or patient situations requiring licensed nursing expertise.
• Provide staffing support as needed including backfilling clinical staff in the event of unscheduled absences or
  call-ins and assisting with coverage across both Health Center locations to ensure continuity of patient care and
  clinic operations.
• Perform Quality Assurance and risk-mitigation functions and procedures necessary to meet and maintain
  regulatory accreditation and organizational requirements including accurate documentation and timely
  follow-up of clinical results.
• Perform laboratory testing in compliance with written policies and procedures that meet the requirements of
  Testing Personnel under the Clinical Laboratory Improvement Act of 1988 (CLIA).
• Provide licensed clinical support during periods of increased patient volume staffing shortages flu clinics and
  employer-driven events to ensure continuity of care and protect provider productivity.
• Work cohesively as a member of the care delivery team in maintaining waiting areas examination rooms
  back-office areas equipment and supplies. Attend scheduled department meetings and continuously monitor
  organizational communications to ensure currency of knowledge on information and procedures.
• Other duties as assigned.

Education Requirements

• Minimum: Associate of Science degree from an accredited school of nursing.
• Preferred: Bachelor of Science in Nursing

Experience Requirements

• Minimum: Previous patient care experience
• Preferred: One (1) year previous medical office experience

License/Certification Requirements

Minimum:

• Registered Nurse license in good standing in the state of Indiana by date of hire or transfer into the position
• Basic Life Support (American Heart Association)