Onsite IT Technician
Job Location:
Job Location:
Terneuzen - Netherlands
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
30+ days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description
Working in a fast-paced constantly evolving environment you will be responsible for providing a high level of customer service and hands-on support in Terneuzen.
We are looking for an extremely proactive person with a keen interest in technology who is able to make suggestions for improvements and offer an opinion on new products or services.
In addition we are looking for a person with exceptional customer service skills along with the ability to build effective working relationships with both team members and business users and a flexible and committed approach to work.
Job responsibilities :
Hardware Support:
- Install configure move and decommission end-user hardware
- Diagnose and resolve issues related to:
- Desktops and laptops
- Printers and scanners
- Other workplace devices
Software & Deployment
- Install configure and update software applications
- Manage software patches and updates using endpoint management tools (e.g. SCCM / Company Portal)
- Support standard system builds and configurations
Service Management (ServiceNow)
- Log track and resolve incidents and service requests using ServiceNow
- Ensure accurate documentation and timely updates of tickets
- Adhere to SLAs and maintain high-quality ticket hygiene
Support & Troubleshooting
- Provide 1st and 2nd line technical support to end users
- Perform root cause analysis and problem resolution
- Escalate complex issues appropriately
Project Support
- Assist in small-scale projects such as hardware refreshes and software rollouts
- Support testing of new systems or applications where required
- Strong knowledge of:
- End-user hardware and troubleshooting
- Microsoft Office suite
- Endpoint management tools (SCCM / Intune / Company Portal)
- Experience using ServiceNow for ticket management
- Basic understanding of:
- Asset and device lifecycle management
- Active Directory (user/device level exposure preferred)
- Soft skills:
- Planning and organizing.
- Attention to detail.
- Problem solving.
- Customer service skills.
- Interest in technology.
- Language proficiency:
- Dutch: Excellent written and spoken proficiency - mandatory
- English: Upper-intermediate written and spoken proficiency - mandatory
Work conditions:
- Working hours: 40 working hours per week
- Contract type: Temporary contract - 65 months with a possibility to extend
- Working setup (hybrid on site remote): 100% onsite
What we offer
- Salary depending on seniority level.
The final salary offer will be determined based on gender-neutral objective criteria such as but not limited to the experience and seniority level required for the role as outlined in the job description. This will be further assessed during the technical interview.
- Special referral bonuses for recommending your friends;
- 24 vacation days a year;
- 8% vacation money;
- travel reimbursement 5-35km ;
- Possibility to following trainings via Stefanini Linkedin Learning IT and soft skills training provided by our specialists;
- Opportunities for professional development in a stable multinational environment;
- Exposure to an international environment as part of a multicultural team spread across Europe;
- Opportunity for career progression with completion of VCA certification;
- Increased practical experience;
- Involvement in more advanced Smarthands activities
Whats next:
Its best to apply today because job postings can be taken down and we wouldnt want you to miss this case you need further information just send us a message at and well be happy to assist!
The preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.
Diversity & Inclusion
Here at the Stefanini Group we value plurality and equity regardless of race sexual orientation disability age ancestry religion gender and nationality. We understand and encourage the importance of being you!
About us
We are a Brazilian company with over 35 years of experience in delivering IT services worldwide ranging from IT outsourcing to application development or IT staffing. We have a direct presence in 41 countries through our 70 offices located throughout the world. We have managed to become the preferred partner of many small-to-midsize local and regional companies as well. Most of our clients come from industries such as financial services manufacturing telecommunications chemical services technology public sector and utilities.
Stefanini has career opportunities locally and around the world for professionals interested in a vibrant passionate team-oriented workplace. If you are a customer-centric person with a get it done attitude come over for coffee and a talk on your future career with us! Learn more about us on and join us on LinkedIn Facebookand Instagramwhere we regularly post insights from our colleagues.
We want to inform you that there are currently scams targeting job seekers by falsely using our companys name Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.
Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you receive any unsolicited messages requesting payment or personal information please disregard them.
If you suspect youve been targeted please contact us immediately at for verification.
Key Points to Remember:
* Legitimate job offers only follow interviews conducted with our hiring managers or clients.
* We will never ask for payment at any stage of the recruitment process.
Stay vigilant and feel free to reach out for verification. Your safety and security are our top priorities. Thank you for your understanding and cooperation.
#Li-ONSITE
Required Experience:
IC
